Verified traveler
2023年9月13日
The staff and cleanliness of the hotel was good, but details are everything. I decided to stay in one of the king suites, which comes with a hefty bump in cost. I travel a lot, I've stayed in tiny places with less resources than the Hilton company, but even the tiny places can handle the small details like a cushion that has the zipper facing you. I knew exactly what happened, the cushion had a stain and they had to flip it, then it was stained again, so then they had to rotate it. For the price of this suite, they should have swapped out the cushion in a less costly room. This may sound nit picky but a hotel like Hilton should know this. This was actually my first time staying at a Hilton, it wasn't my first choice in the city. The staff was exceptionally friendly and helpful, and the over all cleanliness was very good. Just the furnishings were looking a bit used and that is unacceptable.
翻譯