伯明翰舒適區公寓酒店(Comfort Zone Serviced Apartments)

Was awful from the start. Got a message so say there was a flood so some of us had been moved 20 mins away. This wasn’t acceptable and caused such stress when trying ti travel down, when we were staying as a group of friends. They did manage ti change our rooms but meant 2 slept on a sofa and a fold up bed. We paid for 10 capacity was given 6 plus the sofa ( not sofa bed. Sofa!!!!). Tempe Apartments are far from Luxury. Dirty. Tatty. Small. Cupboards filled with rubbish yet we have to take our own rubbish out ti get the deposit back. The location was changed which affected all we had booked and the road is so loud. Was quieter on a New York Main Street. Horns going. The apartment block smells of **** constantly yet is no smoking. Overall poor. Appliances don’t work old toiletries left.

Took £200 security deposit still waiting for safe return Card provider said they haven’t cancelled the transaction 14 days later still waiting for refund Beware your card details are all get on printed recipt leaving you open to card fraud

Parking was great, just £10 and secure parking. Apartment was generally nice, tidy, and clean. Unfortunate that the bedroom door could not shut in the room with the twin beds (beds stopped the door). Only real disappointment, hence the low score, was the door to the balcony was gaffer tapped closed which looked scruffy and obviously prevented opening and enjoying sunny weather.

Its worth knowing before you book that the rooms are in a residential block of flats, so as well as guest rooms there are people living in the property too. It's not in a very nice area. The apartment next to ours had dents in the door where the police have raided them, there was a gentleman in the flat opposite having a very loud disagreement on the phone with what we gathered from the conversation was his *********er and banging his fists on the walls. There was also two trolleys abandoned in the car park which we had to pay £10 to use The apartment itself is a bit tired. Three TV remotes but only one set of batteries The bath was dented in several places and had a long black hair inside on arrival Good Points- The bed is really comfy The towels provided are good quality Lovely big balcony I think this would be fine for a group of young people looking to rest their head after a night of partying but for couples looking for a home away from home type setting this is not the right place

Comfortable and simple; just the way I like it. Could have done with a noon check out though.

Very spacious and well stocked- it contains everything you need for a short stay. Great location and the beds are very comfortable

Great apartment. Perfect communication and rooms ;-) Have stayed before and will do again. They even leave you some tea and coffee etc.

Excellent place to say. And so central to everything.

Highly recommended