伯明翰克萊頓酒店

工作人員很棒，房間大小還可以，但是浴室不好，因為淋浴時水會濺出來，幾乎要溢出浴室。我入住期間冷氣壞了，現在可是夏天啊！ 🥵

We travelled with 2 kids and booked a family suite. The room was spacious with a living room. Things seemed to be good. However, the staff were very impolite. As from the booking, there would have toiletries provided. However, we found there was no toothbrush/ toothpaste. Also, there were no slippers. We made request to the staff before dinner and she replied in cold tone and rude manner that we needed to pay for the toothbrushes. For the slippers, we were told it would be delivered to our room. However, nothing was received after our dinner. We went to follow up the matter and the staff rudely passed 2 slippers to us while we were in a group of 4!!! She then gave us another two after we said it once again we are a family of 4!!!! We were told the drinks at minibar were free for consumption. However, the drinks were opened and put back in the fridge. Apparently staff did not do clean up thoroughly. And the kettle was rusty and we dare not to use it. Further, there are road construction around the hotel and there is no place to stop the car for drop off. In brief, the room is spacious and nice but the service and the room cleaning/ make up are terrible. In view of the service, we would not be back again!!!

It's my second time staying at the Clayton hotel. Comfortable clean room. Lovely food and drinks. Definitely enjoyed happy hour 😊

Love it here, cozy, convenient