伯明翰科洛納德路280號歡朋酒店(Hampton Inn Birmingham-Colonnade 280)

I had surgery during my stay at Hampton Inn and was suggested that I stay another night. After reserving another night at the Hotel’s desk, I was charged for 2 nights. So I paid through Trip.com and to Hampton Inn for my 2/15 stay. I’m trying to work this out through Hilton, but very disappointed at this time!

I had a great experience with this hotel. I had an unexpected house fire that afternoon and they took very good care of me and my time of need. I would highly recommend to anyone

前台服務很好，就是酒店不乾淨。房間裏有寵物毛髮，浴缸很臟。我永遠不會再住了。

The bathroom faucet pipe leaked profusely when in use. Dispensers for shampoo and shower gel empty on shower wall. Handle to shower door broken. Was it vacuumed?

The location was great and the overall appearance was great. My only issue was after walking around in my black socks, there was an abundance of pet hair on the bottom of my socks. It appears the carpet had not been vacuumed thoroughly. There were food crumbs on the floor that were not mine. The desk chair had pet hair and crumbs on it as well. I would suggest getting a hand-held vacuum and possibly a more UPDATED carpet vacuum.

No door on the bathroom and asked for another room and was told we couldn’t move. Spent 140.00 for a room and my wife and daughter were miserable because they couldn’t have any privacy. If it wasn’t so late ⏰ n the night we would’ve left but no power forced us to stay.

This location isn’t clean. To be where it’s located you would think they would take better care of the hotel and give a good clean daily. The hall ways, the dusty bathrooms and nasty showers. I’m glad I only stayed 1 night. Most of the lights in the elevators was off. A lot of kids running down the hallway. The lobby was packed and extremely loud at 10pm/11pm and also the following morning. This was such an unpleasant experience.

There were sports teams in town so teens were loud and running the halls. The staff was extremely helpful and kind.

No rooms available with 9 guests waiting in the lobby for a room. They apparently did not clean enough rooms for the night. After waiting 30 minutes, I booked at another hotel since nobody had gotten a room yet. So unprofessional and seriously poor planning and management.