We went to Birmingham to a show we picked this hotel as it seemed quite close and as usual premier inn was decent price decent bed
翻譯
訪客
入住日期 2024年5月
其他
0則評價
5.0/5
傑出
發佈於 2024年5月23日
Such amazing people with amazing personalities Nemo, Christine, Silvia and I forgot 1 more important name. Took so much care of me when I was there, very stressed over my exams but there’s smiles made everything better, them seeing me and just ask if I was okay, even remember when my last exam was aswell made me feel so much better!!
翻譯
訪客
入住日期 2024年5月
家庭旅遊
0則評價
1.0/5
發佈於 2024年5月21日
Place is very run down cars getting broken into staff know but don’t say much still take out money!!
翻譯
訪客
入住日期 2024年5月
獨自旅遊
0則評價
5.0/5
傑出
發佈於 2024年5月18日
My stay was absolutely lovely, check in was easy and Ken (I believe that was his name, Worked PM reception shift 15/05/24 ) was incredibly helpful and kind. Giving advice for getting to the city centre and being very friendly. Room was cleaned by Lydia and it was cleaned to the highest standard. The team should be proud of the work they do to make guests comfortable and provide a memorable stay. From one premier inn staff to your team, thank you :)
翻譯
訪客
入住日期 2024年5月
獨自旅遊
0則評價
5.0/5
傑出
發佈於 2024年5月14日
I stayed at this hotel to go to a concert at Utilita Arena. It was my first time staying here, and I had a great time! The staff were friendly, the room was very clean, and the location was perfect for my situation. Thank you Premier Inn :)
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訪客
入住日期 2024年5月
其他
0則評價
5.0/5
傑出
發佈於 2024年5月13日
I want to compliment Rushanna on reception as she greeted us with an astounding level of professionalism, socially amazing and happy. She was happy to help us however she could. I noticed she puts a lot into working here and should be valued as a great member of the team!
翻譯
訪客
入住日期 2024年5月
家庭旅遊
0則評價
5.0/5
傑出
發佈於 2024年5月13日
The hotel was in a great location. Restaurants are near and so was a Tesco. Car park was great. Room was a PI room as expected. Only bad points were 1. The tv/remote didn’t work and we found hair in the toilet as we lifted the toilet seat for the 1st time. Check-in and out was great.
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Bernadette B
入住日期 2024年5月
其他
5.0/5
傑出
發佈於 2024年5月7日
Lovely friendly staff, comfortable and clean rooms and very near Birmingham city centre. I would stay here again.
翻譯
訪客
入住日期 2024年5月
其他
0則評價
3.0/5
發佈於 2024年5月3日
I use this particular Premier Inn as it is ideally situated near to Edgbaston where I occasionally work. I understand that it is quite reasonably priced however, it is in dire need of a make over!! The whole place is so tired looking with an awful stale smell. Cannot fault the staff at all.
翻譯
訪客
入住日期 2024年4月
家庭旅遊
0則評價
1.0/5
發佈於 2024年4月30日
My family and I had a terrible experience at this hotel as a result I am making a complaint and will inform my family and friends to avoid staying at this hotel. The staff were not friendly which is one of the reasons why I am leaving a negative review which is a shame as my family travelled from London for a family event in Birmingham and this experience spoilt my weekend. The only positive was the room however I did not have a good sleep and even left the hotel earlier than expected. We were going to purchase breakfast however decided to spend our money else because of the experience. I am awaiting response from my complaint.