馬爾馬遜伯明翰酒店(Malmaison Birmingham)

這不是我們第一次入住馬爾梅森連鎖飯店，可以肯定地說，這次經驗並沒有讓人失望。飯店位於非常中心的位置，步行最多 10 分鐘即可到達您需要的一切。與我們參觀過的其他馬爾邁松酒店不同，這家酒店還提供水療和健身設施，向酒店客人開放，雖然我們沒有機會使用它們，但它們看起來確實不錯，我們將確保預訂更長的時間以後入住享受這些設施。 早餐一如既往地沒有讓人失望，強烈推薦。酒吧區也是如此，設計非常精美，讓客人可以在晚上享用美味的飲料。

Stayed here for Pride. Great hotel, location and perfect for my stay!

A very long wait to check in as only one person on the desk. A very nice room but as I was working I wanted to order room service. I tried for 20 minutes to contact room service then reception to no avail it just rang or cut off. I then went down so that I could ask at reception. Again another queue. When I got to the desk to try to order he said that as he was busy he would not be able to take my order. I could wait again until everyone had been served or go to the restaurant and order it myself. Both of which were appalling levels of service. I went back to the room and called the restaurant and ordered myself. It was delivered quickly but with a service charge. Very disappointing experience.

可愛的飯店，地理位置優越，靠近新街車站、鬥牛場購物中心和運河區。門口有很多酒吧和餐館，遠離商店的安靜區域。隔壁有停車場，但每天要收取 18 英鎊的費用，此外還要額外支付每天 8 英鎊的交通擁堵費，因此請將這些費用計入您的預算中。飯店的餐廳和酒吧相當昂貴，而且生啤酒的酒吧選擇非常有限。不過餐廳的服務非常好，食物也很棒。早餐選擇豐富，食材品質上乘，請注意，如果您的房價不包含早餐，則每人每天 20 英鎊。我們升級到了一間俱樂部房，房間很大，裝飾精美，細節也很不錯，例如禮服、拖鞋和咖啡機。整個酒店的裝飾相當古怪和黑暗，但標準很好，我們確實覺得走廊和接待區有點太暗了。接待人員本來可以更熱情一點，提供更多信息，但登記入住非常迅速。總的來說，這是一次很棒的住宿，我們會再來的。

Great place, have stayed before and always enjoy the location and convenience of the hotel. Only reason I dropped one star is because it took us 3 attempts to make a room service order. The first time I was told the payment card wasn’t on file. I then went down to reception to rectify this where the receptionist took my order and said they’d send to the kitchen. An hour passed and we called again to find out the order wasn’t passed on so we had to re-order. It then took a while longer so we had to call again to chase after which it took a further 20minutes. Slightly disappointing as it meant we were eating later and messed with our dinner booking timings.

I like this very modern clean hotel loved our room everything we needed very large comfy bed and the best pillows we used the spa which was lovely and cleaned and chilled in the relaxation room Will definitely stay again 5 mins if that walk to the train station and shops