柳樹 - 布拉克本馬斯頓旅館

地理位置優越，非常方便，酒吧食物價格實惠，菜單上的品種很多，工作人員非常友好

我喜歡這家酒店並且已經在這裡住過幾次了。飯店位置優越，靠近布萊克本 (Blackburn)，緊鄰 M65 高速公路的 5 號交叉口。飯店內的酒吧很不錯，附近還有很多地方可供您進行社交活動和飲食。 房間標準高且現代，浴室夠刮鬍子或化妝。儘管外面很冷，房間還是溫暖舒適。 入住手續直接在毗鄰的酒吧辦理。辦理入住手續後，您可以使用鑰匙卡進入飯店住宿。酒吧關門時有夜間搬運工，但除了早上的管家外，您在酒店住宿中看不到工作人員，因此如果需要一點謹慎的話，這會很有用。

Friendly staff, spotlessly clean and even provided biscuits.

Requested a travel cot and was told this was possible, however when entering the room I noticed the request hadn't been fulfilled. Thankfully I brought my own anyway but still frustrating to have a request ignored. Check in wasn't manned at 5pm on a Friday, I had to go over the road to the busy pub with my two small children, less than ideal. There was a slight smell of sewerage from the bathroom when left unattended for a while, seemed to actually be coming from the bath plug hole. A few noisy guests at 11pm, but to be fair the hotel can't manage that, so I haven't marked down for that.

The price was really good, the check in was easy, location was nice and quiet and the room was clean. I can fault it, ive stayed in other places where I paid twice as much and the rooms were horrible. Dinner was lovely as well, only thing that I found lacking to be honest with the english breakfast, the hash browns and bacon let it down slightly. However would love to stay again

住宿條件非常好，但客戶服務很差。 我試圖在下午 2 點之後預訂。桌上的書沒有人。酒吧區及其周圍有幾名工作人員，主要是互相聊天。我等了幾分鐘，一位工作人員問他是否可以幫忙，然後去找人幫我預訂。 有人告訴我一會兒就會有人來陪我。 10分鐘後我不得不再次請求注意。我再次被告知我會在一分鐘內得到照顧。又過了10分鐘，我已經等不及了，因為我的小孫子已經在車上了。 下午 5 點左右，我和妻子回到了柳樹酒店，我們沒有經過過多的等待就被預訂了。點餐。幾名工作人員再次忙於在酒吧與彼此和朋友聊天。最終幾分鐘後我們點了一份沙朗牛排和一份海陸牛排。我們在用餐時點了胡椒醬，但這不可用（我們知道有時餐廳菜單上的菜餚會賣完）。餐廳不忙。我們等了 35 分鐘食物才送來。訂單中缺少韃靼醬和蘑菇。吃完主菜後20分鐘沒有女服務生的蹤影。我把乾盤子帶到了酒吧。點了兩份Rock road冰淇淋，又等了35分鐘才送上來。以前住過那裡，在其他馬斯頓旅館，我們總是非常滿意，有時酒吧和餐廳的工作人員讓我們很失望。

Very clean room, a nice comfy bed, the food in the restaurant was lovely. Would definitely return. I would be a good idea to have a vending machine in the hotel part so you can get a drink in the middle of the night if needed.

We had a very good stay at the hotel. Friendly staff happy to help. You arrive colllect you keys from the pub reception. The building is located next to pub. As we entered the building it was clean and fresh . the room was clean the beds were nicely done up the bathroom had fresh smelling towels. No fixtures fittings broken. It also kids play area at the back. We did not have breakfast. The price was reasonable and I would stay here again