Verified traveler
2022年8月29日
Terrible hotel.
We arrived about 5pm on a Saturday, no one was around. There was a number on the door to call but no answer for ages - we probably waited about half hour as did other guests.
The room was ok, but dirty. Lots of Cobwebs and generally an unclean feel. There was also a strong smell of ****, presumably someone was or had been smoking in the hotel.
The walls are paper thin, was woken up multiple times through the night every time someone came in or out the hotel, shouting and banging going on too.
Worst of all though, the fire alarm sounded in the morning. We evacuated as did some of the guests. There was no one on site again, and once again no one answered the phone.
One of the guests thought she had activated it with her kettle, but I called the fire brigade to be sure.
25 minutes later someone turned up from the hotel. They got a roasting from the fireman for having no fire wardens on site.
I’m convinced had it been a real fire, someone would have died. No fire warden, no one accounting for guests or any info on how many people were in the building. Also the fire exit goes into an alleyway that was dark and rubbish everywhere.
Hotel have refused a refund, will be bringing up with the local council
翻譯