索切山太陽鳥酒店

Everyone was polite and attentive. While we waited for the food they bought us appetizers and the main course didn't disappoint. They followed the order exactly, not only did it look good it was delicious. I am very satisfied and I hope they continue to improve

I had high expectations for my stay at the Sunbird Mount Soche as I was in Blantyre tending to business with several different universities. I travel a lot - more than 9 months per year I am in hotels around the world. The Sunbird came highly recommended by some local friends, so I booked and stayed 4 nights there recently. The room was just OK. What people say about the internet being terrible is true. It was up and down a lot and I found myself instead buying Airtel bundles and using my hotspot to connect, which of course cost me more money. The food was also just OK, not much variety. The staff was wonderful in every sense, and we appreciated having access to one of the conference rooms for a late night meeting with my colleagues in the USA over Zoom. The biggest issue I had was that there was something wrong with the mechanics of the lock on the door to my room. This meant that while my room key "registered" and the green light meant it was accepted, when turning the knob, the lock would not engage. This happened to me FOUR times the first night and FIVE times the second. I had to go down to the lobby each time it happened and I felt that the first night the front desk agent basically said that I must not know how to use a key. Finally, I took a technician upstairs with me and showed him how I was doing it and he agreed, the lock was malfunctioning and the error was not on my part. The final night they upgraded me to an Executive Suite, which I appreciated very much. I just wish someone would have thought to either fix the lock or move me to another room sooner.