While the photos suggest a classy, buzzing boutique stay, the hotel is fairly unattended like an AirBnB experience and the restaurant had few guests when operating. For our 3:30p arrival we were instructed to use a lock box to retrieve our key, and during our 4 night stay we encountered few staff. When we did, it was not a welcoming and helpful vibe. This is despite the promise of “personalized service” on the historical nameplate at the front door. The hotel itself is charming, however it’s not a match for the surrounding neighborhood, and the area gets fairly desolate at night. Overall, our room was decent, parking was convenient, breakfast was adequate, and the hotel itself has a nice, historical charm. However, the staff delivery is aiming lower than it should.
翻譯