巴黎東部博比尼大學B&B飯店

Chambre très sales avec des odeurs de cigarettes et Les remontée d odeurs dès sanitaire Sale

Hi everyone, I booked a room through Trip.com, paying £152.33 online with a remaining balance of €16.59 to be paid at the hotel for 3 nights. However, when I arrived, the hotel insisted I pay €33 instead. I explained the amount I had left to pay, but they refused and said if I didn’t pay, I wouldn’t get a room. I was forced to pay. During my stay, the shower water was not draining properly, causing flooding. When I reported it, I was told just to “manage it.” At checkout, they charged me €39 more, claiming it was for breakfast. I never had breakfast there – I only stayed to sleep. The staff could barely speak English, and overall the experience was very unprofessional. I feel overcharged and unfairly treated. Think twice before booking here. I will never stay again. Does anyone know how I can claim back the money I was overcharged?

外觀看起來非常乾淨，但房間窗戶很髒，地板也很髒，而且沒有打掃過，淋浴間和馬桶也不是很乾淨，真的非常髒。我不推薦這家酒店。前台接待非常友好，甚至連電梯的衛生狀況都很糟糕。零分，我不推薦。

Room is very small. Parking available but not free.ac not working properly.