艾斯利普麥克阿瑟機場拉昆塔温德姆套房酒店

Suits good for me

The first room we were in had spiderwebs and dirt in the refrigerator. The second room we were moved to had a half a bagel on the side of the bed. Blood on the toilet seat and in the shower. The remote didn’t work cut the tv off and on. The microwave was broken. I called front desk the first day about the microwave and no one came. I called the second day and Cassandra told me she was gonna put in a work order. The third day still no one showed up until I called. Then the maintenance man comes and tells me that the microwave is child proof but it was broken before we got the room. Then I told him about the tv and WiFi. He said “ there’s no WiFi you would be lucky to get Netflix or YouTube “. Very unprofessional. Then I get a call about to many people in the room. I was told to book another room. I feel like it’s because of the complaints. We just checked out. They didn’t want to give us 3 day refund. They only gave us the 2 days we had left. Very unfair and unprofessional. I would not recommend this hotel.