布恩Chapell Wilson Hall附近酒店

除了早餐女士要求我戴口罩外，酒店工作人员很好。位置很好，靠近大学城地区的肉类。我希望它有健身房，但不幸的是它没有。此外，距 Beech Mountain 约 42 分钟车程，距 Elk Knob 州立公园约 22 分钟车程

Wonderful stay. As the storm came through i felt very safe inside your solid structure. Beautiful room with a view. Wonderful staff who were accomodating and helpful. Nice breakfast. My only problem was that i was staying in the main building, but had to go to the annex to do my laundry. The soap dispenser was broken. That meant going up and down the stairs (elevator out), out into the open in the rain, across the bridge and carpark in the dark 5 times to do my laundry. I appreciated having laundry facilities in the first place, however, surely you can put a washer/dryer in the main building as well?

I felt that the money we spent on the 3 nights here was a rip-off. The cabin itself has a good layout. A separate living room with a futon that is supposed to be used as a couch, however, those days have since passed. Time to replace. The kitchen area which is located in the same space as the living room has a small refrigerator, stove (doesn't work and was filthy), and a microwave. However, it was missing cups, a sharp knife, sponges, etc. The bedroom was a good size with a king size that was very comfortable. The floors were in the same condition as the living room, ground in dirt on wood floors, fans had dirt on them, and the small bathroom had dead bugs in the floor vent. The bathroom stone shower floor was simply disgusting. It needs a deep clean. While we paid for housekeeping, we were notified that there would be no housekeeping the long weekend were there. I did not find the mgmt staff to be of any help when I went looking for a sponge. They couldn't find any sponges anywhere and were supposed to get back to me, never did. The parking spaces for the cottages are directly behind the motel. The parking was insufficient for the number of cottages and penthouses. We found the property manager unprofessional and of no real help to us as we couldn't find a parking space in the entire place. He allowed us to park in a handicap space. Not a place I would ever refer anyone to.

我预订了12月25日至26日。抵达后，我们意识到我们想再住一天。我问前台在26日至27日晚上是否有空房。我们被告知没有，但是如果有什么事情发生，他们会告诉我们。有人告诉我们不能上网之后，我上网了，并于26-27日晚上预订了房间。 第二天（26日），我问前台是否有办法让我保持和以前一样的房间。我被告知没有。我问我是否有任何方法可以退房并立即入住新房间，因为我不想将所有东西都搬到雪地里放到车上，一直待在那里直到签到。告诉不。我没有大惊小怪，因为我知道这可能会使管家的工作更加困难，并且我不想给他们带来不便。 我在26号办理了入住手续，并获得了前一天晚上的完全相同的房间。我们本可以呆在同一个房间里，我们不需要将所有东西都带到停车场，只需把它放回去即可。我对前台的那个女孩表示了关注，她对为什么我此时被骗了三遍感到非常困惑。她非常友善，与情况无关。这是我第一次见到她。 25日在我家签到的那个女孩在那里，并解释说整个事情都是“误会”。她告诉我没有房间时，显然有“误会”吗？有人告诉我我不能保留我的房间，后来又得到相同的房间真是“误解”？被要求退房并再次入住同一房间是“误会”吗？听起来更像是不良的职业道德和员工缺乏照顾。