美國長住精選套房酒店 - 什裏夫波特 - 伯錫爾城(Extended Stay America Select Suites - Shreveport - Bossier City)

Roaches in the kitchen and my key card hardly ever worked..bed was squeaky and uncomfortable!!!!....dark and dirty hallways!!...worse ESA ever stayed in!!

The floors turned my son's feet black, like walking a parking lot black. Within minutes, it looked like his feet had not been washed in a week. As we were leaving, the roaches were seen. The walls were covered in dirty hand prints. The drawers of the TV stand would not open or close properly. The only positive thing I can mention are the pillows.

My stay was refunded on the nights I stayed at this ESA. But I feel the need to share this review here because I felt unsafe at this location. The locks on all of the doors are not working properly. I am a woman traveling alone across the country and visiting places I am not familiar with. I can not stress enough how terribly unsafe I felt, when I was locked out of the building at night, repeatedly, and then locked out of my room. And the night staff wanted me to go back downstairs and keep going back and forth for new keys, when they were well aware it was the locks that are not working. My neighbor, who is a long term guest told me that this was a regular and ongoing issue. This is NOT safe for anyone traveling alone. Please fix this issue.

Thankfully I only stayed overnight. The girl that checked me in was friendly. The luggage dolly had a flat tire. Part of the tire tread was hanging off. This made it extremely difficult to drive. The hallway smelled like people were smoking something and or spraying something to cover up the odor. The floor in my room looked like no one had cleaned the outer edges in who knows how long. The window frame itself was bent and the screen was torn. The gap in the window frame made it a challenge to keep the room cool.

I keep having trouble with key cards. I had to push in and out several times to open the doors.

I liked that this property is very close to the interstate. I think the price was too expensive, even for a holiday, for the room we stayed in. It smelled like someone mopped the floors with old bleach water . It left a terrible smell. I had to use Lysol to negate the smell. Didn’t work all the way but at least I was able to sleep. No instructions were given at check in ie. check out time, whether or not breakfast was served. Only one small soap for 4 people, no shampoo or conditioner. I had to request more tiles as there were only enough for 2 people although the room sleeps 4. Glad we only stayed for one night

Never will I stay again. We were only there 2 hours. Our room was filthy and there was roaches. Do yourself a favor and RUN from here. Also people were doing ***** in the parking lot. Horror show to say the least!

Transportation was close to everything they didn't provide any pots or pans for the kitchen