凱藝酒店(Quality Inn Near Casinos and Convention Center)

Place was disgusting. Front desk was rude and they charged for every little thing they possible could. We are just driving across country for thanksgiving and stopped to get 5 hours of sleep at 3am and they are wanting to charge us for tiles that were broken (that I have photos of as soon as we checked in) on top of trying to keep my incidental fee and charge for a pet cleaning fee. Our dog is 3 pounds and gets groomed every 2-3 weeks. Definitely had homophobic vibes from the moment we walked in. All the photos attached are how we always leave hotel rooms and have never had this problem. We even take the trash out!

Safe location and within walking distance to some really nice bars and restaurants although we drove due to handicap and weather. Staff very nice. Negatives for stay were had to slam door to get to latch, handicap shower chair was not cleaned properly, no hair dryer, and ice machines were down. Breakfast had great choices from yogurt, toast and muffins to eggs, sausage, biscuits n gravy and waffles as well as coffee and juices. Very close to Boomtown & Sams Town!

The service was helpful. Room was clean and the bed was comfortable. There was an influx of people right after I arrived, so it was a little noisy at first. There was a connecting door to the neighbor room and the occupants were a little noisy and distracting but they quieted down later in the evening. Check out was quick and easy. The room was a little chilly so I turned on heater/AC unit. It was a little noisy and blew cool air directly on the bed the whole night.

The only positive is a friendly staff. We had one gross bed and a couple towels that looked dirty and not washed with some sort of stains on them. It is not a quiet place to rest due to paper thin walls and ceiling.

Good deal if less than $90. Great Italian restaurant nearby. Friendly staff, clesn roomx, snd decent breakfast.

Very helpful staff at great location with clean rooms. Great Italian restaurant nearby. Decent price when under $90.

It was nice to see that renovations have been completed. Paint in bathroom could be a little better looked rushed. The staff was amazing. There where a couple bugs but literally just 2-3. Would still stay here again this was my 2nd time. I felt safe both times.

Not only is this property affordable, the rooms are super clean and cant forget to mention the size of the bathtub!!!!! Very spacious and enough room for a full on relaxing soak. Linens were clean and like new. We were a little late getting to breakfast but there was still something for us to munch on. Staff is super friendly and were always smiling.

First two rooms I got were dirty. The third was still dirty but I took it because it’s 2am. Staff was very nice and helpful. Bathrooms need a serious cleaning though.