聯邦大道 284 號酒店式公寓 - 松德爾酒店技術提供(No 284 Powered by Sonder)

Need to make clearer the checking in process as we had no idea we had to do this online before getting there, I feel if the patrons were older they might not be able to check in online and download apps ect, we struggled as my phone was dead from the trip ,,the guy who was in the office made It quite clear that he was leaving at 6 and the manager lady was not contactable…..and wasn’t very forthcoming with a power point so I could quickly plug phone in to get the check in done….he left after removing us from the office….luckily we managed to get into the digital door lock about 10 mins after he left as I was able to get into the app and download code…apart from this a nice hotel.

Great location. My room was located on the 1st floor which is part underground so the windows were street level and people walking by could easily see in. When I pulled the shade there was zero natural light. I asked to be moved to a higher level via chat and the response was immediate. I was given a room on the top floor and it was SO much better. The customer service was awesome! I booked through ******* and wonder if that’s why my initial room was such a bad location?

We booked an ADA room and they gave us a non-compliant room. My husband is a double amputee and it was impossible for him to move in that tiny tiny room, shower, go to the restroom. There is no front desk. There are no extra towels. I would never stay here again. Don’t do it. They wouldn’t even refund our room so we could book somewhere my husband could navigate.

The things that were not correct got fixed during the stay. It was not made clear initially that a cot was a 'Pack & Play' and not a cot that an adult could use.

Great property and location, perfect for a game at Fenway. TV’s/Roku don’t always work which was annoying. Not enough towels.

Building was lovely, area was great!! Room was large, bathroom was small, but adequate. Unfortunately there was no wifi for two days (and no tv as it needs an internet connection)

下午較晚離開的旅客請注意，這裡沒有辦公室工作人員，也沒有足夠的行李寄存空間。費用與附近的專業酒店一樣高，但沒有房間清潔（甚至指示我們把垃圾倒掉），也沒有辦公室工作人員（給了電話號碼，但接機的等待時間很長，這意味著我從來沒有說過話）給該行業的任何人）。

Stayed at other Sonder properties before and they were always too notch Found this one to be dated interiors with extremely small rooms. Definitely avoiding this location in the future

The room was beautiful and it was truly like living on the lovely street. The ceiling of glass and the balcony were wonderful! I was not pleased with the parking. It was quite a hike with 2 bags of luggage up busy deteriorating sidewalks. It was quite a big expense we didn’t plan on. It was also hard for me to personally check in for our room. There are 4 people in my household that occasionally change the apple password. Luckily, my friend could get set up.