We booked 2 night for celebrating the 29th anniversary. The room number was103 on the first floor, facing the wall with a narrow walk way, people could easily access for delivery. Therefore, a big adhesive was placed on the bottom of the windows, it was risky if someone was trying to break in. Window couldn't be opened. We have asked the night shift receptionist to upgrade our rooms, he told we have to pay £50 each person every night(total: £200 extra) if we want to upgrade. The receptionist was very kind when we asked to borrow a usb cable to charge the fan for cooling the temperature. The room looked very old but still in good clean. The deal was including breakfast, but we were only allowed to use the restaurant at 7.30 am. Parking spaces was located in BIC and we have to pay £22 extra. Bournemouth is a nice place to visit, we will definitely visit Bournemouth again bot the hotel, not anymore.
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