老農場酒店(Old Farm Hotel)

A very disappointing 2 day stay considering we had, over the past 20+ years, wanted to stay there & had encouraged our family & friends to stay with us for our son's wedding. The reception staff were confrontational & argumentative upon arrival concerning room changes & extra costs. Very little customer care & unfriendly. Breakfast cereal had to be requested, not offered. The toast was made from seemingly cheap bread & the sausages were of poor quality. Toiletries were provided but there was no changing of the wet hand towel nor replenishment of milk, tea or coffee, considering our 2 night stay. The room was small, with a smaller than usual, lumpy, double bed. The shower lacked an anti-slip mat & the rose was situated at right angles to the long shower tray making showering somewhat awkward.

My daughter booked me a disabled room, but when we arrived I was put in a normal room. The heating doesn’t come on until 4:30pm so I had to get in to bed to attempt to stay warm. My daughter has to come with fluffy socks for us. The beds are rock solid and very uncomfortable. You can feel the buttons of the mattress, so it could have done with a mattress protector. The shower wasn’t hot. When I complained the man said “oh it’s not that bad”. The location is good, but for £100 a night (without breakfast) you expect heating, the room you booked, and a bedside table at the very least.

Old Farm Hotel will always be my home from home when I travel, but I do notice some changes since my visit last year, that I hope was just a one-off miss rather than a permanent change. At breakfast, I missed listening to radio 2 (there was no music at all) and the individual flower vase on the table. There was no offer of a second cup of coffee, no choice of bread, and the beans were not Heinz. Also, the bar was closed in the evening and there was no offer of a drink to take up to my room, or plates and cutlery for us to use for our takeaway dinner. The biscuits in our room were also not the usual custard creams, and our radiator didn’t work at all. No one was around when we checked out. It’s a good hotel and I’ll always stay here but I hope to see the personal touches that really set this hotel apart on my next visit.

We used the hotel for a family party in the afternoon. We would definitely come again. The sandwiches and cakes were excellent and the room was clean and comfortable, with plenty of room. It was an added bonus to have the garden and bar.

We stayed for 1 night with our 6 year old daughter visiting Cadbury World. Upon arrival we were checked in but didn't make to feel particularly welcome. It was quick efficient but the hosts didn't go the extra mile as in they didn't ask where we'd travelled from, if we needed any recommendations for places to eat or anything else. The room was really small. Probably been just about big enough for two but tidy for three of us. Bathroom the smallest I ever been in. There are no shops,pubs, restaurants in comfortable walking distance. We walked 1.3miles with a 6 yr old and ended up in McDonald's for our evening meal out of desperation. The bar at hotel was shut thorouout our stay! The power was off in the morning. There had been a power cut! The hosts were apologetic. Offered us cold breakfast cereal basically. After reading reviews were excited about the cooked breakfast which they couldn't deliver. We drive to near by Sainsbury's and had a cooked breakfast there. The couple didn't offer any alternative places to go we had to source this ourselves. They did offer s refund for breakfast if they hadn't we'd ask for it! The beds were comfortable and it was quiet and I had a good night's sleep. That's my only really positive.

Stay was overall great, location was perfect for us and the hotel was very clean. Room was very reasonably priced. Very comfortable beds so had a great nights sleep. Breakfast was also good and staff were friendly! Would definitely stay again. Thank you !

This Hotel is meant to have 3 stars but the standard ground floor rooms are cramped with no space around the bed and as the room is so small no room for a bedside cabinet. The room was clean with just a chair to sit on and if a couple the other party had to sit on the bed. Whilst the bed was comfortable the situation was not. The tea/coffee making facilities did not appear to have been pat tested and I'm not sure the spoke detector was working as they usually have an indicator light which was absent. The breakfast was ok but the sausages were very fatty and probably cheap with the bacon dry. It was ok I guess for two nights and probably suits workers who have to travel. Patsy and Dave are pleasant and run the bar which I thought was expensive but I haven't been to a pub lately. The hotel is conveniently located close to Cadbury World and Bournville Station which is a 19 minute walk away and will get you into Birmingham New Street station in about 15 minutes. I have been to better B&B's so I think this Hotel should be downgraded by losing a star.

Adequate breakfast. The place has a bar, but it's open, well, kind of unpredictably. We tried several times between 7:30 and 9:00, and it was always closed. Rooms are pretty small--132 sq ft (12.3 sq m) living area, 24 sq ft bathroom (2.3 sq m). No chair in room (there's no room). Indoor common areas close when bar is closed. Door to common area alarmed when closed Close to Cadbury property. Free parking.

It was VERY COLD. Heating was off, radiator didn’t work. Temperature at night was +2 on 11/11/23. No double glazing and no heating… It was quiet however and the bed was comfortable. Too cold to undress to have a shower.