古代獨角獸賓館

古代獨角獸賓館的評價

古代獨角獸賓館

The St, DL12 9HL 鮑斯, 英國查看酒店詳情
古代獨角獸賓館
古代獨角獸賓館古代獨角獸賓館古代獨角獸賓館
選擇日期以查看房況及價格
我們提供價格保證
1晚

古代獨角獸賓館 的真實住客評語

8.5/10
很好
71則評價
真實評價
位置8.5
設施8.5
服務8.5
衛生程度8.5
篩選條件:
排序:
所有評價(71)
正面評價(34)
附有相片或影片之評價(2)
負評(6)
入住日期 2023年9月
其他
4.0/10
發佈於 2023年10月16日
The mattress was wet and smelled strongly of urine. Having located the source of the unpleasant smell in the room we requested staff for an emergency change of mattress and sheets (which was carried out promptly). We were told a full refund would be provided but to date none has been received. Room decor was dull, tried to be contemporary but was simply gloomy with reading of printed matter in an evening difficult. The one easy chair required a leg to be screwed on to make the chair safe to sit on. The immediate surroundings of the accommodation gave on to other buildings under repair and renovation i.e. building sites and whilst accepting that this may have been outside the control of the hotelier it was off-putting. The access steps to the first floor room where we were lodged were very steep - the aged, those with mobility issues or weighed down with luggage would struggle and there is a distinct fall hazard. The uneven cobbled parking was unsuitable for anyone with mobility issues. The digital door lock to the building was left unlatched. Exit/entry was controlled by guests using a digital code previously provided which on occasion did not work requiring a member of staff to be sought for a new code. At breakfast no marmalade could be provided - only honey or the unappetising remains of the scrapings of a jar of strawberry jam. The remainder of the light breakfast was distinctly ordinary and for the price I would have expected better.
翻譯
Natasha W
入住日期 2025年3月
夫妻/情侶
2.0/10
發佈於 2025年4月1日
What an absolute disgrace from start to finish! My three sons had kindly gifted my husband and me a Buyagift voucher for our anniversary, allowing us to select a hotel for a two-night stay. We chose this particular hotel as a treat, intending to explore Durham and enjoy a relaxing break. Unfortunately, our experience was anything but pleasant. After a three-hour drive, we arrived at the hotel, only to discover that we had been allocated a twin room with a shared bathroom. This was completely unacceptable, as we had specifically booked a double room with a private bathroom. The sight of two single beds and the prospect of sharing a bathroom with strangers was appalling. Immediately, I approached the gentleman at reception, who then contacted the owner. To my disbelief, the owner disrespectfully claimed that we had not paid for the booking. I explained that we had used a Buyagift voucher, which had been paid for in February. She then stated that the payment had been made to the previous owner and that she had not received the money. As a result, she insisted that we pay for the two nights ourselves. Furthermore, if we wanted a double room, she said it would incur an additional charge. I outright refused to pay again, given that the stay had already been covered by the voucher. Despite my explanation, she refused to acknowledge the payment, leaving us with no choice but to leave. This meant another exhausting three-hour drive back home, not only wasting our vouchers but also the travel expenses incurred. This experience was nothing short of disgraceful. The level of customer service was appalling, and the lack of professionalism was shocking. We were left out of pocket and utterly disappointed. I strongly urge others to avoid this hotel at all costs. A special occasion was ruined due to their incompetence and unwillingness to honor a legitimate booking.
翻譯
來自住宿之回應: This was not the case at all, the previous owners used to advertise through buy a gift website and we have stopped this, firstly you should not have been able to purchase the voucher as we do not accept them. You were advised you could pay the difference for a room but insisted on shouting at the staff. We understand the frustration but you were not asked to leave and as the staff were trying to sort something out out you choose to leave. Sorry you felt this was the case but i can assure you this was out of the staffs control at the time.
入住日期 2025年2月
其他
10.0/10
傑出
發佈於 2025年3月27日
Stayed here overnight on Sunday, 23rd March. Clean, warm and cosy room. We stayed in room 11 which had the added benefit of a little kitchen. The staff were super friendly. The breakfast was lovely. We will definitely be back. A really lovely place to stay. Thank you!
翻譯
Deirdre K
入住日期 2025年2月
夫妻/情侶
10.0/10
傑出
發佈於 2025年3月9日
We were only staying for one night and it was a fantastic place to stay and the staff are very friendly and cant do enough for you. we had our evening meal there and also breakfast. The evening menu was varied a lot and the portions very generous as was breakfast. The cooked breakfast was cooked as you ordered and the cold cereals etc were varied as well. Would highly recommend a stay here if you are in the part of the country. 5 Stars
翻譯
來自住宿之回應: Thank you for the fabulous review
Beggarsdale
入住日期 2025年2月
夫妻/情侶
10.0/10
傑出
發佈於 2025年3月1日
Warm welcome from the bar team and locals on our way across the A66. Great hike cooked beer batter fish and (home cut and cooked) chips. Doggo was made very welcome too! Beer and n tap included Back Sheep and a 0% draft beer too (can’t remember what it was but good if you’re using this as an A67 pit stop
翻譯
來自住宿之回應: Thank you for the lovely review
入住日期 2025年1月
其他
10.0/10
傑出
發佈於 2025年2月21日
Came here for my husband's birthday and Valentine's Day and had a great time. The accommodation was lovely (we stayed in Charles Dickens Cottage) and there was plenty of history about the pub in the main building, which was a lovely touch. We were pleased with the value for money. The range of beers/drinks at the bar was good and the staff were incredibly friendly. Evening food was fine and the breakfasts were great. We were lucky enough to time our trip with the first race night at the pub which was a fun and affordable night out. Good location for those wanting an outdoor retreat - very close to multiple castle ruins, waterfalls, Hadrian's Wall, and other interesting spots. Would definitely recommend and will be back.
翻譯
入住日期 2024年12月
其他
8.0/10
很好
發佈於 2025年1月13日
A very good hotel friendly staff. The food was very good and the menu had plenty of variety. The Ribeye Steak was excellent as was the Apple ruby desert. Rooms good clean and with modern decor. I didnt see any option for wifi in the cottage room I stayed in which was separate to the main hote (which has wifi) l but the mobile signal worked well. Beds clean and comfy. Good large flat screen TV and kitchen area in the room.
翻譯
入住日期 2024年11月
夫妻/情侶
10.0/10
傑出
發佈於 2024年12月22日
Excellent customer service who went to above and beyond lovely evening meal we had the chicken roast any my hubby had mice and dumplings I had the most nicest pint of Stella ive ever tasted ,dogs are very welcome and we were totally made a fuss in a nut shell Excellent
翻譯
入住日期 2024年11月
夫妻/情侶
10.0/10
傑出
發佈於 2024年12月6日
Great two day stay at the Ancient Unicorn. Made most welcome by the friendly staff, and a special shout out for Susan who cooked our fab breakfasts (and evening meal). Lovely room (No 1) right at the top with great views. Excellent Value for money.
翻譯
入住日期 2024年10月
其他
10.0/10
傑出
發佈於 2024年11月9日
The rooms are clean and comfortable with a great shower. internet is none existent in the old building so ask for a different room lower down if you need connection all the time. Staff were friendly and helpful; breakfast and dinner were really good and tasty.
翻譯
Nathan B
入住日期 2024年8月
夫妻/情侶
10.0/10
傑出
發佈於 2024年9月1日
A very nice place to stay and not that expensive for food and drinks. Very friendly helpful staff. Even better we were able to park on-site and outside of the room. We would definitely stay there again. It's not that far from Bowes castle not that much to see though, but worth a visit to the castle.
翻譯
來自住宿之回應: Thank you for the lovely review
入住日期 2024年5月
其他
10.0/10
傑出
發佈於 2024年6月29日
Booked a few hours in advanced as biking on the road. A friendly welcome, room spotless, views exceptional. Parking safe. Main meal hit the spot. All the staff exceptionally friendly. Great nights sleep. Breakfast was Wow amazing. Manager was so lovely, that she even offered a laundry service as she knew we was traveling on motorbike. The extra mile of customer service made it a place we would definitely go back to on our travels..
翻譯
入住日期 2024年4月
其他
10.0/10
傑出
發佈於 2024年5月18日
What a great old place. Carli is a super host and really went out of her way to help me. She gave me a lift to my train station the morning I left. The place is old, but well maintained, clean and everything works. Food is good pub standard with a decent beer selection.
翻譯
入住日期 2024年4月
其他
8.0/10
很好
發佈於 2024年5月11日
Attentive, friendly and professional staff. Had dinner and breakfast which was really good. Room were spotless and beds comfortable. Good place to stay as you are within easy reach of some lovely locations. Enjoyed it so much we have booked again for New Year.
翻譯
入住日期 2024年4月
其他
10.0/10
傑出
發佈於 2024年5月5日
Lovely Sunday lunch. Friends commented on the very friendly, cheerful atmosphere- buzzing. Great improvement opening up the bar room
翻譯