哈皮瑪格伯恩賽德公園公寓(Hapimag Burnside Park Apartments)

Our holiday was great until we checked out when we were presented with an electricity bill for almost £200 for 7 nights. The management were unwelcoming and unprofessional.There was no reception service after 5pm and a total absence of any formal complaint procedure. Never again.

However .... electricity charges are h my opinion. I was charged £156.48 for 6 days occupancy. I was careful to follow all advice given re turning down temp to 16 degrees when going out. Used the dishwasher once. I heard others complain about these charges. Unit charges were pointed out to me when arrived, doesn't mean much when you have no idea how much electricity is in a unit. I was also given the initial reading but there was no access to the meter to check. I really was taken aback with this charge. I have dual fuel at home , the amount above is 3 times what I pay at home for fuel.

We thoroughly enjoyed our one week stay, the unit was well located and comfortable. Great access to lake Windermere and all the boat trips, good selection of restaurants in the centre of town. Be prepared for high electric charges, and no cleaning or linen changes.

工作人員傲慢無禮。我們從來沒有經歷過如此糟糕的招待經驗。他們讓我們在與他們互動時感到非常不受歡迎和不舒服。最初，他們給了我們一個上次住宿時沒有打掃過的房間。雖然這個問題得到了解決，但他們在結帳時也對某些事情發生了爭論。房間很舒適，但熱情好客的態度再糟糕不過了。

Great location, friendly and helpful staff - tremendous self catering apartments - top class - felt very lucky to have stayed here - 5 minutes walk into town where there are several bars, eateries and, of course, Lake Windermere

The park is idyllic in the way the apartments are positioned and the way they look. This location is excellent for exploring the Lake District and the world of Beatrix Potter. The hosts are friendly like you can expect from any Hapimag location. Highly recommended.

Great location and well-appointed unit, less than 5 minutes walk from centre of Bowness and Windemere lake. We had a 2 bedroom (sleeps 6) unit, which had one double ensuite bedroom, one twin bedroom and also two full sized single beds on a partially screened mezzanine. Open plan living/kitchen/dining area was upstairs with great views and a balcony - very spacious. Both bathrooms/toilets were downstairs with the two bedrooms which was fine for us but would not suit everyone.