温德姆酒店-布蘭森福爾斯

Rudest customer service. I asked for a recommendation for places that we could have coffee and look out at mountains or nature and the woman said "there are tons of places like that here." I asked if she could give me a couple recommendations, and she said "Let me 'google' that for you". I told her I'd already googled it and was struggling to find what I was looking for. I barely finished my sentence before she hung up on me. I haven't even arrived and I'm dreading this place.

Directions will take you to the wrong condos.Check in is off site they gave us the wrong building number so we spent 2 hrs checking in and finding correct building. Floors were dirty and had sticky, Not a quiet place Leaf blower started up @7am

We stayed here for a week at the end of June/beginning of July 2023. This “resort” is like an apartment complex. We had a one-bedroom on the first floor. It was clean and more modern in design. Bed was comfortable. Kids used the sofa bed and didn’t complain about comfort. Unit had a balcony (back side was on a hill) that you could get to from the living room or bedroom. Storage was fair. Refrigerator was clean, over and microwave worked well, as did the dishwasher. There was plenty of paper towels, toilet paper, etc., for our trip. There was also dish soap, a new dish scrubber/sponge, dishwasher soap for 2 loads, and some coffee that lasted my husband a few days. It was an accessible room, which we think resulted in some additional space - especially in the bathroom. Because the room was accessible, it didn’t have cabinets under the kitchen sink or the left side bathroom sink (two sinks in bathroom). Bathroom has a tub with a removable shower seat. Shower also had a handheld “wand” in addition to standard shower head. We also had full size front load washer and dryer vs the compact stackable that the check-in paperwork’s said we would have in the room. Wifi was ok. Had some issues getting logged in on my work computer, but it worked fine for phone and tablets. I just told myself it meant I was supposed to be on vacation. LOL. TVs with cable in living room and bedroom. Pool was clean but nothing special. Enjoyed they had music playing in the background. Bathrooms by pool. Lots of stairs to get to the pool. Check in is at another location, and you can use the amenities there. That location feels more like a resort. Multiple pools (nicer, but busier), game area, movie area, and more. We just used the pools though. There’s also a food truck with pizza and pasta that was really good. We’d stay there again and recommend it to friends. Good location in Branson. Not too far from the “*****” but also pretty quiet.