Highly recommended. I stayed here Corner King Room with Waterway view Balcony for 3 nights. Love the food, staff was friendly and bed was comfortable. I'd stay here again.
Resort overall was clean and appealing with extremely courteous and professional staff! The waterpark was very fulfilling and spacious with amazing activities! Water pressure in the rooms were great! The rooms itself were overall spacious, clean and comfy. Few room issues: I requested a hypoallergenic or deep clean room due to medical allergies which wasn’t honored. There was a stench in my room that remained the entire stay, even as I myself tried to deodorize it. It was either the carpet or the drapes so I’m not sure of their pet policy. Other than that the only thing I’d change is: a microwave in the common area for usage and aux outlets/ports in the rooms.
The hotel experience was marked by a check-in inconvenience due to a system outage, extending the process beyond the expected time. While I empathize with the staff's frustration, their cold demeanor added to the frustration. Despite this, the stay itself was satisfactory, with clean facilities and good amenities. Unfortunately, the unfriendly demeanor persisted during checkout, diminishing the overall experience.