This hotel was a perfect stop on the way from Johannesburg to Durban. It is located at a major service center complex off the N3 highway with a 24 hour food court, petrol station and a Mugg N Bean restaurant on site. We received a welcome bottle of complimentary wine as Marriott Bonvoy Elite members and also a 20% discount voucher for Mugg N Bean breakfast. Definitely a positive stay overall.
We had a 3 night stay and it was our very 1st time at Kiara and it really did not disappoint. Resort is situated in a beautiful setting that one can feel truly relaxed and even though we went during peak season, it did not feel over crowded (even the pool). Overall we were very happy with our stay, we had booked a 6 sleeper self catering chalet and one non self catering unit for our group and both units were comfortable and spacious and clean. The self catering unit was equipped well, although the fridge just did not seem cold enough even though it was on the coldest setting. Beds and sleeper coaches were all very comfortable. The kids loved the facilities and games room. Overall the resort is clean and well kept. Staff are friendly and super helpful. We did have 1 dinner at Maluti Melts Restaurant (we did find the food average - not spectacular. We were disappointed with the cheese fondue as we expected a proper swiss fondue where you have a real taste of cheese and cheese strings stretching after you dipped your food but it really was just a cheese sauce. Resort is close to the Golden Gate reserve and to Clarens so it makes it an ideal spot to be close enough to everything. My only suggestion is for resort management to please check the balcony wooden fencing on a regular basis as we found some of the vertical wood was loose and could easily be pulled off with not much force (we did phone maintenance to come fix this), this is dangerous as we had young toddlers with us and we had one of the upper units so had we not tested it (and it was really by chance as well that we decided to check), the toddler could easily pull it off and fit through and fall.