布賴頓Cross Grand Plaza Shopping Center附近平價酒店預訂

工作人員彬彬有禮,專業。超級乾淨的房間和廁所。客房部行政人員是一個努力工作的女性,超級專業,非常有禮貌!早餐還可以,可以是一個更好的選擇...但總而言之,很棒的住宿!強烈推薦!

由於停電,不得不在該地區找到酒店房間,很高興這個物業還剩下一個房間。我入住很快,給我的房間實際上是升級到套房。房間乾淨,寬敞,擁有一家不錯的連鎖酒店所期望的所有設施。

酒店員工:友好,有空,樂於助人。沒有客房服務,但您可以通過到前台獲得新的毛巾。酒店本身很乾淨,每天早餐(我們沒有在那裏吃,但味道很好),停車充足。房間-我們兩個人;特大牀。牀很舒服,房間整潔。毛巾很多,洗漱用品。牆比較薄。我唯一抱怨,但很大,WiFi很糟糕。在住宿期間,嘗試遠程工作是件大事&然後在晚上觀看Netflix,以淹沒其他房間(薄壁)的噪音。

The outside of this hotel makes it look quite clean and accommodating however, looks are deceiving. I was booked a room for 2 nights, (not cheap) and was assigned a room at the back of the hotel. The room was not as clean as it should be. The lamp in the corner was broken, there is a distinct lack of accessible plugs for laptops and cell phone. The carpet looked like it needed a good shampoo and the chair by the bed definitely needed an upholstery clean. The bathroom was far from clean with a dirty tissue dispenser, a portable mirror on the vanity was absolutely filthy underneath and the tile calking on the floor was brown with heavy staines. Even the room number on the telephone did not match the actual room number. The room safe was unable to be opened as the previous guest had locked it and left it with their own combination. Don't waste your hard earned money on this place. I decided to only stay the one night.

有停車場，免費停車，車位充足，早餐很一般，酒店位置自駕方便，高速出口很近，不能加牀，且牀約是1.5米，不是超大的雙人牀，牀比較軟

I had a poor experience at the Sheraton in Novi while staying with a family member to celebrate a belated Christmas as we weren't able to get together around Christmas proper. While I was upgraded to a room on the club lounge floor, the guest room I received was not clean by any definition of clean. There was hair on the desk and desk chair, hair on the toilet, hair under the toilet seat, hair on the wrapped bar of soap and soap dish, stains on the desk, and stains on the face tissue container. The single bathrobe hanging in the closet appeared to have been previously worn and didn't have a cincture. On my reservation I specifically requested only 100% feather pillows. My reservation also requested a bathrobe, slippers, extra pillows and extra towels. I didn't receive any of those things. The four pillows were four polyester down-alternative pillows. Those pillows are horrible. They always feel like someone stuffed cotton balls in a pillowcase. During check-in I noticed a sign at the front desk saying daily housekeeping is not provided, unless specially requested. The major cleanliness issues that I experienced are a direct result of what happens when hotels don't clean rooms and other spaces each and every day. I received zero Marriott Bonvoy elite status recognition. Specifically, I was not offered the choice at check-in of breakfast in the restaurant, an amenity or points. I complained to the general manager, who to his credit acknowledged the lack of cleanliness was unacceptable, fully apologized and took responsibility. To resolve the issue, he offered to comp my stay and ensure that the room was thoroughly cleaned while we were out of the room and off-property at a nearby shopping mall. He also apologized for the lack of Bonvoy recognition and provided the $100 cash compensation that is required by Marriott for not offering guest with platinum or higher Bonvoy status the choice at check-in of breakfast in the restaurant, an amenity or points. When we returned, the room was properly cleaned. The pillows were replaced with feather pillows, although none of the feather pillows had pillow protectors or pillowcase liners. Two clean bathrobes and two pairs of slippers were placed in the closet. The general manager was also kind enough to leave a bottle of wine in the room. My family member was really appreciative of that gesture. Despite the issues, the staff that I encountered throughout the stay were polite, welcoming and hospitable. That aside, there was zero excuse for the cleanliness issues or the lack of attention to what was specified on the reservation The club lounge was open with an average evening offering that included a selection of assorted cheeses, crackers, grapes, fruit and some basic canapés. Besides free nonalcoholic drinks, an honor bar featured cheap house wine ($5 retail bottles of wine) selling for $5 a glass. The club lounge is a nice smaller space. Perfect for relaxing with a drink, if the bar area is bu