The hotel has the potential to be good but for me, it missed the mark. I can overlook the decor as I feel this can be a personal thing. The room itself is satisfactory - the bed was a king, shower pressure was excellent, had a small fridge and ironing board. The airconditioner is good (but noisy) and there is a lot of light that comes in from the main corridor at night (tip: put a towel against the door to block the lightl). I requested a quiet room and one away from the elevator. Unfortunately I got a room next to the elevator and the room directly opposite me had music playing which I could hear from my room. Most rooms seem to look out on to the carpark/entrance. During the middle of the night (1am/2am) people would sit out the front and have a cigarette but the conversation could be heard from the room. Overall, I found it to be very noisy and disruptive to sleep (which is very important to me).Very limited food options from the hotel but if you have Uber Eats, there are lots of food place near by. Would I stay here again - not at this stage.
So sad such a good hotel has gone bad. After many years of staying here . It is under new management with zero customer service. On the multiple time we have stayed here in the villa we have always had daily room service and fresh fluffy white towels & face washers. I have even written praising reviews on stays here . But we will not be returning here again. Gone are the daily room service and fluffy towels and face washers. Now it is room service on a 4th night & thin small white towels & one even had a hole in it and no face washers. The blind in the kitchen was broken the corner & had not been replaced. In the bathroom the shower head would keep falling down. The shampoo & conditioner dispenser on the wall were empty. A once full hotel was very empty too, so obviously other people have voted with there feet & wallets. When I spoke to the office attendant & asked if our room service was going to be done like the past I found her manner rude & blunt and she directed me to a cupboard where I could help myself to some fresh towels.
開業於2018-09-01,相信無論您是一日遊還是深度遊,南岸商場酒店都是您布里斯班之行的不二選擇。酒店距離南岸車站僅有200m。在該地區觀光很容易,Griffith University Art Gallery、昆士蘭海事博物館和薩默維爾豪斯學校都在酒店附近。客房內的所有設施都是經過精心的考慮和安排,包括房內保險箱、空調和液晶電視機,滿足您入住需求的同時又能增添家的温馨感。服務人員會提前為您準備好咖啡壺/茶壺,以滿足您的飲水需求。除此之外,配備有拖鞋、24小時熱水和浴缸的浴室是您消除一天疲勞的好地方。您可以到酒吧與朋友暢飲聊天度過閑暇時光。如果旅客願意,酒店可以提供滿足需求的客房送餐服務。如果您覺得在餐飲服務方面僅限於此,那麼周邊的Ole(西班牙菜)、Alchemy Restaurant & Bar(其他西餐)和Urbane Restaurant(其他西餐)定會讓你大吃一驚,炸魷魚和香辣茄子分別是前兩家餐廳不容錯過的美味。相信按摩室周到的服務和室外泳池一流的設施,會讓您擁有別樣的體驗。酒店配置有會議廳,定能滿足您商務活動方面的需求。酒店提供的乾洗服務,讓您的旅途更加方便。