Stayed here for 2 nites this week . The accommodation here is probably the best in the Redlands , the reception staff on arrival were very professional but unfortunately I cannot say the same for the bar staff or the restaurant staff and the food and cooks Some of the bar staff I encountered here should just go and work in a public bar in some average hotel , they simply don't listen to your order serving the wrong beer that I did not order , I guess they dont assume that you're staying in their lovely accommodation and just treat you like any old Joe blow The beer prices are probably the highest in the Redlands ( apart from happy hour ) compared to all the other pubs in the area ( I'm a local resident) The restaurant staff try to do their best but they simply are not professional in their jobs The cook or cooks that prepared my breakfast and dinners are sub standard in my view My eye fillet steak was cooked to order nicely ( med rare ) and very tender but it was almost cold . The oysters Kirkpatrick were just ok , and very small oysters On my second nite I ordered an eye fillet steak again and although it wasnt cooked to perfection (medium rare ) at least this time it was hot Ordered with the steak a mushroom sauce and an additional pepper sauce , what I got was 2 mushroom sauces Told wait staff and they quickly corrected my incorrect sauce with a pepper sauce but it was stone cold . Upon payment at least the wait staff asked how I enjoyed my meal , so I said I will tell you the truth since you asked , I was offered a complimentary cappuccino however it was the weakest coffee I have had in a long time and not very hot , I must add this waitress was very nice and did seem to care what I had to say, though perhaps seamed to me a little offended but I did not nor would I criticise anyone personally Breakfast , I was hesitant to have breakfast as the cook was continuously sneezing,(with mask on ) not a good look in this era of covid and from my room window I could see a kitchen staff smoking out the back of the kitchen, anyway I risked not contracting anything and ordered the smashed avocado on char grilled sour dough with roasted tomatoes and duchka What I got was a tasteless smashed avocado on lightly toasted something ( certainly not char grilled as per menu )and unroasted / ungrilled cherry tomatoes and could not taste any duhka ,I also ordered an XTRA hot cappuccino and it was luke warm when the waitress delivered it I let her know and she replaced it The breakfast menu is very well priced in comparison to other places around here but I will not be returning again because it would seem the cook obviously has little interest in even preparing food as per their own menu , there is much better places to eat breakfast around here . Beautiful accommodation rooms and superb beds and pillows and nice and quiet with curtains that block all the morning light , highly recommend the accommodation but unfortunately cannot say same for food or food
若想要遊覽靴子島,柯西木垛岸西米拿雅公寓將會是一個不錯的的住宿之選。旅客們會發現Victoria Point Reserve和Coochiemudlo Island距離酒店都不遠。遊客如果想去附近的旅遊景點遊玩,South Stradbroke Island Resort距離酒店大約5km車程。所有極具特色的客房都配備有空調和衣櫃/衣櫥,讓您感受到更加貼心細緻的入住體驗。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機,讓您感受到賓至如歸的享受。優美的環境,再搭配上細緻周到的服務,酒店的休閑區定能滿足您的品質需求。酒店的會議廳將熱情的服務與專業的素質完美地結合在一起。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。
旅客若想住在布里斯班的布里斯班南郊,那麼布里斯班美特酒店(Meadowbrook Hotel Brisbane)將會是一個便捷的選擇。從酒店到Mayes Cottage Museum遊覽很方便,Kingston butter factory art & craft cooperative community arts centre和Dalson Park Indoor Equestrian Center也均在附近。
酒吧給旅客提供了一個舒適的環境,可供休憩。
酒店提供的休閑設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。酒店客人可以額外使用停車場。
若想要遊覽Mount Cotton,西羅梅神殿酒店將會是一個不錯的的住宿之選。當地著名的景點希路美酒莊僅需步行很短的距離即可到達。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、空調和衣櫃/衣櫥。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機,讓您感受到賓至如歸的享受。酒店設有酒吧,您可在這裏放鬆身心,享受貼心的服務。若是覺得酒店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Vintaged Bar and Grill品嚐下一流的推薦美食Warm Mixed Olives,Le Spring Rolls和Zambrero Victoria Point(西餐)是另外兩處不錯之選。酒店提供的休閑設施,旨在為旅客營造多姿多彩、奢華完美的住宿體驗。酒店配備有會議廳,可供旅客使用。多國語言工作人員的服務,將為您消除在異國的語言障礙。
訪訪客2024.04.06
Possibly one of the worst customer service I have ever experience. Book the simply sirromet package through their website expecting to get a wine tasting included (the reason we booked), for the teenage receptionist to tell us we only booked a one night stay which doesn't include the wine tasting. Their website is very misleading and even when you click through the book now for the package, they change it at the last minute and in tiny writing that says only breakfast included and nothing about a wine tasting. When asking the receptionist about this, he clicked through the exact package that they also advertised on their Instagram and said no I must have clicked the wrong button. No understanding, empathy or problem solving at all. No response from their team after emailing and asking about it. Still haven’t received the “bond” money back ($150 mind you). Would not recommend at all. To top it off, it was Easter Sunday which I expect surcharges but no where stated a surcharge or advertised the higher price but would tell you $22 and charge you $25 on the card. So rude! Will not be going back!
The hotel has the potential to be good but for me, it missed the mark. I can overlook the decor as I feel this can be a personal thing. The room itself is satisfactory - the bed was a king, shower pressure was excellent, had a small fridge and ironing board. The airconditioner is good (but noisy) and there is a lot of light that comes in from the main corridor at night (tip: put a towel against the door to block the lightl). I requested a quiet room and one away from the elevator. Unfortunately I got a room next to the elevator and the room directly opposite me had music playing which I could hear from my room. Most rooms seem to look out on to the carpark/entrance. During the middle of the night (1am/2am) people would sit out the front and have a cigarette but the conversation could be heard from the room. Overall, I found it to be very noisy and disruptive to sleep (which is very important to me).Very limited food options from the hotel but if you have Uber Eats, there are lots of food place near by. Would I stay here again - not at this stage.