布里斯班美居酒店

Staff serviced multiple requests to their best ability in an efficient and polite manner. They assisted with the dynamic requests and requirements of conference delegates and changing business circumstances. The hotel , whilst dated coped with the demands and tight timelines that emerged.

We stayed at Clear Mountain for three nights in a superior room. The room was clean, beds comfortable, with a pleasant view. The bathroom was a bit peculiar though, with very little room for cosmetics and toiletries. Shower was good though. The staff everywhere are really pleasant and helpful. Parking is a bit of a hassle in that there are stairs up from one of the parking lots which makes lugging heavy bags up to reception a nuisance. Likewise there are no lifts in the hotel. We were on the second floor (I think there are three floors) so again a lift or staff to help getting bags up and down stairs would have been appreciated, particularly for oldsters like us. The resort does need a facelift in parts, some of the older chairs and tables in the dining room should have been replaced long ago. The restaurant was a bitter disappointment. The menu is very limited, with such offerings as Chicken Maryland, the usual pork belly and the ubiquitous salmon. The prices, however, do not reflect such humble offerings. We had pork ragu which was tasty, but priced at $38, which I thought was a bit high. Steak was $52. The vegetarian option was pumpkin, a bit tarted up but still pumpkin. Far better to travel to Samford Village. The hotel there serves pub food which is typically pub food which was tasty, unpretentious and a whole lot cheaper. The pub is huge, but the eating areas are separated so it doesn’t feel ‘barn like’. It may be that the resort is having an issue hiring chefs and kitchen staff as this seems to be the case everywhere post covid, but the restaurant does need to lift its game regarding the paucity, cost and quality of menu items. Breakfast at the resort was fine, with the usual fare on offer. Breakfast finishes at 9, a bit early for retirees (and late sleepers) like us!😀. Despite my criticisms we would return for the views, the relaxing vibe, and the beautiful surrounding area. The real winners in this resort are its position, views and the friendliness of it’s staff.

We stayed here the night before leaving on a cruise that was leaving from the International Cruise Terminal. The main reason we chose this hotel was its close proximity to Roma Street Station as we caught the train from the airport. While it is close to the train station it is located at the top of a reasonable hill and it took a bit of effort to navigate the way to the top, apart from the effort. Several escalators/lifts and then a steep path with no real directions on which way to go. I thought I would be able to see the hotel to give me an idea which way but had to resort to Google Maps to find the way. Unfortunately we were on an early flight into Brisbane so as it was 09:30AM I was not expecting our room to be ready but just needed to store our bags so we good do some exploring. As expected, our room was not ready but the guy behind the counter checked me in, stored our bags and advised that the hotel was busy and our room would not be ready until about 02:00PM. No worries we will be back. We arrived back at 01:00PM and our room was still not ready and waited in the foyer till 02:00PM as previously discussed. Reception gave me our keys and we proceeded to our room on Level 1, or so I thought……..room card would not let me use the lift. Back to reception to have the card re-coded. On entry to our room, it was reasonably spacious and looked clean and reasonably comfortable. Décor a bit dated, but functional. We had a rather large balcony but we could not use it as there was no furniture so the balcony was wasted. Bathroom was small but functional, bit dated but appeared clean. It was only after we used the toilet several times that we noticed water on the floor. We ignored it for quite a while as we thought we had spilt water on the floor but it was not till the next morning that I realised it was coming from under the toilet. I reported it to reception on checkout. As we were tired from our early start we chose to order room service. While we knew how much it was going to cost it was very expensive. Two hamburgers and chips over $70. A bit steep, but as we were so tired we paid so we did not have to go out. The hamburgers were good by the way, but still way too expensive. Overall, this hotel was OK, but the room was supposed to be a superior room. OK. I would hate to be in a Standard Room………..as the room was pretty average for a Superior. After reading some of the other reviews the price we paid was fair and the location is good, just not when you have to push two big suitcases that we were taking on a cruise up the hill from the station. PS. It cost us $73 in the taxi to get to the Cruise Terminal.

The hotel has the potential to be good but for me, it missed the mark. I can overlook the decor as I feel this can be a personal thing. The room itself is satisfactory - the bed was a king, shower pressure was excellent, had a small fridge and ironing board. The airconditioner is good (but noisy) and there is a lot of light that comes in from the main corridor at night (tip: put a towel against the door to block the lightl). I requested a quiet room and one away from the elevator. Unfortunately I got a room next to the elevator and the room directly opposite me had music playing which I could hear from my room. Most rooms seem to look out on to the carpark/entrance. During the middle of the night (1am/2am) people would sit out the front and have a cigarette but the conversation could be heard from the room. Overall, I found it to be very noisy and disruptive to sleep (which is very important to me).Very limited food options from the hotel but if you have Uber Eats, there are lots of food place near by. Would I stay here again - not at this stage.