阿諾斯莊園酒店(Arnos Manor Hotel)

We had the loveliest time here the staff were so lovely and friendly. It was about a 30 minute walk into town and if you are travelling into town at rush hour walking is the best way as the traffic was pretty bad. The room we stayed in was beautiful and clean and tidy and we were blown away by the service from the staff it really was lovely infact I was shocked to find they were part of a group and not independent as it felt the kind of service you would get from an independent. The bar and restaurants were lovely and the building was so beautiful inside and out we had a really lovely stay toiletries were provided and they smelt beautiful. thanks so much we had a lovely time.

The hotel is about 2 miles from the city centre and offers free parking (unlike many central hotels, which charge £10-15 overnight). I waited over 10 minutes for someone to arrive at reception to check me in- the lovely lady from the bar noticed me waiting and tried to radio someone. When they finally appeared there was no apology but a brisk check in, no mention of breakfast or amenities. The hotel overall is quite an attractive historic building but the rooms are rather run down. Mine had a radiator with screws pulled out of the wall, very squeaky floor boards and very uneven lino in the bathroom. The room was overly warm but not coming from the radiators, so not possible to turn down. Unfortunately there were noisy roadworks outside during the night- no fault of the hotel - but it would have been nice to have put guests away from the area while they are taking place if possible. I stay in Bristol regularly and will not be staying here again, it was overpriced for what it was.

這家飯店非常過時，需要好好改造一下，我住過更好的飯店，而且價格更便宜。 早餐是自助式的，一直供應到上午 10 點，但必須等 20 分鐘才能把熱食端出來。 145 英鎊的住宿非常令人失望，不值得

We had a really disappointing stay. An hour after getting there the whole of the ground floor flooded with water and it smelt disgusting. There were unmopped areas left with buckets on show in the toilets. The staff were really unfriendly showing a lack of interest when trying to order food, saying things were unavailable then changing their mind and saying they are suddenly available? Not wanting to bring starters a mains at the same time….. we only ordered pizza, chicken wings and calamari rings!! He reluctantly agreed, but looked at me strangely? The hotel overall really did need a good paint as it felt quite run down and dirty. It’s not somewhere we will be staying again unfortunately

Check in was OK if you omit the £20 levy I had to pay. No problem as they said it would be recredited to my card at checkout the next morning. On checking out, was told, I couldn't have it and would be back in my account within a week. Someone has lied to me and it won't happen again.

我們對這次住宿感到非常滿意，非常好的酒店，我們遇到的唯一問題是房間真的很暖和，散熱器打開了，我們可以將其關閉，因為撥號盤壞了，除了房間很暖和之外，我們度過了一次非常愉快的住宿，肯定會預訂再次肯定會推薦給其他人

我們在這裡住過幾次，每次情況都變得更糟。 這次，浴缸水龍頭（熱）從浴缸上掉下來，只是跨過周圍。對飯店來說，酒吧關門的時間相當早。衛生紙上有黑色痕跡。辦理入住手續是一種折磨。 168 號房間有一個很高的小窗戶，天花板比它低，使房間很暗。我想我們不會再住在這裡了。

飯店工作人員很專業，房間很熱情 很乾淨，有點老式，但床非常非常舒服，重要的是晚上睡得很好！唯一需要抱怨的是雙層玻璃，交通噪音很大，但仍然睡得很好