宜必思尚品佩恩頓酒店(Ibis Styles Paignton)

Had an issue where I booked three rooms but the hotel could only find the one room booked. Showed the staff my booking details from Trip and they could see I had three. After about 20 minutes they gave me the two additional rooms and they said they would investigate. Really pleased that they were able to sort this out very quickly. Breakfast was really good. Only two minutes walk to the sea front. We had access to the the site 25 hour gym and their spa. My mum was the only one who went and she enjoyed it. Would definitely go back again.

Staff all kind and very welcoming, stay was amazing would 100% recommend. Directly on beach front

Reason : Unhappy with quality of stay Comments : Booked in Thursday for break for anniversary with my husband and very disappointed. We have had to pay £45 for parking for the 3 nights. We have saved money to come but unable to use cash in hotel. 1 tea bag each!! No bin in room for rubbish e.g teabags. Only bin in bathroom that has no bag in. 1 pillow each. We usually stay at the Hilton and thought we would try Ibis instead. Highly regretting it and already wanting to leave!! I have a disability badge and parking even though we have paid is not guaranteed. Saturday we were unable to park and disability space being used with no badge. I am unable to walk miles to find somewhere to park. Reported it but nothing done except apologise . Nothing on website about paying for parking. £45 really!! Takes the fun out of saving hard and coming away. Room view stunning but room very stuffy.

Overall a nice hotel. Although this was a new hotel the TV didn’t work and the WIFI. Very poor when not in communal area. Watch out at the bar tried as they tried to charge us doubles when only given single measures.

Clean and well presented hotel All staff were polite courteous and knowledgeable. We would recommend this hotel and would stay again. Hotel was opened in 2024 is right on the sea front. Lots of nice walks and pleasant places to eat. Harbour lights 5stars

Having visited the Torbay / Torquay and Paignton areas for over 30 years, we have more or loss watched this new hotel being built so was very much looking forward to our stay. We did have a lovely room with a sea view and was surprised by the excellent super king sized bed. The hotel is lovely and clean, perfect location and lovely friendly staff, good breakfast too. Just a couple of ******* - the quilt was very thin would have been nice if a little cosier, and a mirror over the dressing table / desk area would have saved me having to stand up to dry my hair. Overall though an excellent stay and very good value for money. Will certainly be back - thank you.

Had a very relaxing stay. Myself and partner have stayed here twice since opening. Rooms are clean and very fresh, staff are welcoming. A special thanks to Mel for my very relaxing Pedicure, loved it. Breakfast has a good selection however hot food items quite limited but all tasty and fresh. Lovely hotel and we will be making this a staple for us. Lovely sea views with both our stays and down in the restaurant. Will definitely be booking more spa treatments on our stays!

Nice new and very clean hotel with good terrace out the front to sit and eat or drink with a good sea view. Inside the breakfast area and bar enjoy the same view from behind the glass . We enjoyed the breakfast with the pancake maker to make nice hot pancakes with the press of a button and pastries,fruit,cereal with buffet hot selections although limited in choice were constantly topped up. The breakfast area was always clean,with tables being cleared and cleaned as guests left which meant there was always space and looked appealing. Bedroom we pre booked had a great sea view on 2nd floor and the bed was enormous and so comfortable not to be rolling into the middle all the time,extra pillow available in the room but not required. Staff we encountered were always friendly and helpful with special note to the gentleman overseeing the breakfast and who was tireless in making sure the area was clean. This is a nice modern style hotel occupying a great spot and ideal for enjoying the area or just chilling and people watching from the terrace deck .

Very comfortable and staff very helpful and the hotel is in the perfect spot if you have a dog, as I have.