布爾諾Červený Domeček附近酒店

I was a tourist in my hometown, but I cannot choose better hotel. The hotel has free parking in the garage, so very easy for car travelers. Very nice location in the center. Big airy room, nice bathroom. Excellent breakfast - especially the home made bread.

Wir waren ein paar Tage hier in Brno und hier im Hotel Grandezza mit seiner tollen Lage . Das Zimmer ,mit Blick auf den Marktplatz und die wunderbaren Gebäude waren einfach schön. Alle Spaziergänge von hier aus waren wunderbar, ob die Katakomben mit dem Eingang am Markt oder die Kathedrale , sowie die Museen . Das Personal ist sehr höflich und das Frühstück ein Traum. Unsere Suite war sehr groß und gepflegt. Diese Hotel kann man nur empfehlen.

The Royal Ricc is centred right in the heart of Brno just off Zelny Trh (Vegetable Market). Both cathedral and castle are within easy walking distance as is the railway station. The reception area has a fine vaulted ceiling - setting the tone of the historic rooms above. I had a spacious front facing room - with painted ceiling overlooking the street and an outside bar opposie, I was worried about street noise late at night -but the sound proofing is very effective as I heard no outside noise. The bed was very comfortable and the en suite bathroom (with bath) was great. Breakfast is standard buffet fare - more than enough to set me up for the day. Disliked · more plugs in the room, and the lighting could be better if you wanted to ead for a long time (but why would you as the city is fanastic)

Stayed here for 2 nights whilst on business , Very nice and in a great location with the main old town out the back and the castle out the front Rooms were clean, spacious and comfortable, Very good selection of food for breakfast with both hot and cold dishes Only a 10 minute walk from train station as well so very convenient!! Would definitely recommend this hotel as a good place to stay in Brno Just one thing is when walking from train station you will arrive at rear entrance and you have to go out to reception is steps or lift , there is no real sign saying it’s the hotel

Very nice hotel, big rooms, huge beds, nice bar Thank you for welcome Prosecco All workers very kind and helpful

酒店很大，環境很好，原以為布爾諾的酒店都很便宜，沒想到比布拉格還貴，這裏120歐一晚，但是早餐很豐盛，出門叫UBER比較便宜。

位置不錯,附近有電車,10分鐘就能到達老城區。從陽台可以看到皮爾伯克城堡。街上免費停車。餐廳聖誕節晚餐菜單不錯。

We had booked a room for three adult people. When we got there, there was only one prepared bed with only one duvet! We talked to a woman in the reception, and it is by far the worst hotel service we have ever experienced! At this point it was almost midnight and the response we got was that she did not know where the bedding and sheets were kept. She had us follow her and after a while she found only one duvet and one sheet for this duvet. She handed it to us like so, not prepared, and when asked she said to us: “Does it look like I do that type of work here?”. After this we went back to the reception as this was completely unacceptable treatment from a receptionist at a well known hotel chain. She was not solution oriented AT ALL. She told us there were not any other available rooms. She never apologized. She would not give her full name , and said that she was quitting her job here. She told us she hade never been in this type of situation before. She told us she had no one to ask for help and that the people who work here during the day, and who would know where the bedding we needed were, were not here at this time of the day. She told us she was not hiding the bedding from us, that she sincerely did not know where it was. We did not get the room prepared as we had booked it. She even asked us what WE (!!) thought she should do. She said that the only option she saw was to give us back our money and that we could leave the hotel, at 00:30 at night (!!!!). Outrageous!!! We were all so dumbfounded and shocked by this completely unacceptable way of treating your clients that we absolutely considered to pack up and leave. After some time of talking and being dumbfounded by this TERRIBLE service she suddenly said the she could separate us and give us one more room. We accepted this and that was it. We are going to take action after this and call the director of the hotel and tell him about this experience. This is the absolute worst service experience we have ever experienced. COMPLETELY UNACCEPTABLE! And SHOCKING as this is a known hotel chain with great reviews! I am still lost for words, as I also was after talking to that terrible employee with no service skills to say the least.

Great experience, sufficient parking lot, friendly receptionist. Large room and bathroom, Cafe machine and safety box in the room, but room was very dark with small window, missing Electric socket by the beds. Breakfast was good but we had to pay for another type of coffee - decaf. Overall rating is 4/5.