圖爾薩布魯肯安諾萬豪TownePlace酒店(TownePlace Suites Tulsa Broken Arrow)

Property is under renovations and minor construction ongoing. Staff was very helpful and respectful.

I’m definitely not impressed. Dated looks, dated fixtures, bed was harder than a rock. Attitude from the front desk when we aks d for early check in at 3pm because we were in town for a 4 pm wedding. I’d give it a 4 out of 10 and won’t be back.

Flight to arrive in town was delayed a day due to being unable to make the connecting flight. I contacted the hotel and I was told that even if I wasn't able to change the reservation dates, they would hold it for me. It was a handicapped accessible room that was needed for my stay. I arrived the next day and they gave away the room and they were fully booked with no more vacancies. They refused to provide a refund. They not only told me something untrue on the phone, they kept my money for the room they gave to someone else. Everyone should avoid this place as they care nothing about people.

Check in was easy, room was clean and comfortable. We had an accessible room and that met all of our needs. The only downside is that the handicap parking was not real close to the door, but we managed.

Loved having the 2 bedroom suite. We loved the floorplan, but we did notice a slight smell that could mean it just needs a dehumidifier in there. And there wasn't a blanket for the fold out bed. We didn't call because it was about 1 a.m. when we figured that out. Luckily, we had brought a blanket. Very friendly staff especially the lady working in the breakfast area.

We did not find the beds comfortable…probably need new mattresses. There is some age to the property but breakfast was done nicely and wait staff was on top of restocking, assisting guests and clearing tables.

Property was great, but the thing my wife and I enjoyed the most was the wonderful desk clerk I believe his name was Quincy! Wonderful wonderful young man full of local information and so personable! Will return just to interact with his warm personality!

There was storm damage in the area, and we were never able to check in. The hotel kept us waiting for hours until midnight before they told us that they would not check us in. We ended up staying in a house with no electricity because of the failure of this hotel, the communication between the hotel, and the guest was absolutely trash

The A/C wasn’t functioning but management was able to get me another room without issue.