尋找您在Bronygarth的完美住宿

第一印象,當我們進入房間時,我聞到潮溼/黴味,這不是一個好的開端,因爲我既哮喘又懷孕。你可以看到潮溼的補丁,在一些牆壁上剝落。房間本身分佈在2層非常寬敞,但非常陳舊 在一條繁忙的主幹道上,30度,所以無法打開窗戶,另一個在熱氣中失望,沒有風扇或空調系統,所以由於熱,晚上睡覺很糟糕你可以聽到絕對的一切淋浴很好,我的伴侶5分鐘後就凍僵了,然後我很快就冷了!我建議爲浴室買一台抽風機,因爲這可能是造成潮溼問題的原因。早餐很可愛,強烈推薦

這家酒店很糟糕,非常過時,價格過高。我們有很多問題。在檢查時,我們得到了一個房間,前門外面有垃圾,包括使用的衛生用品,房間裏充滿了灰塵、血液或其他物質,在圍板上,損壞的頭板,蜘蛛網,地毯上的污漬和噁心的氣味。酒店已經訂滿了,但他們確實換了我們的房間不幸的是,沒有入住的其他人卻把我們的房間換掉了。隔壁房間也好不到哪裏去,牀上和椅子上的頭髮和我們的朋友房間聞起來就像清潔工剛上廁所一樣(他們入住的時候就在房間裏,走進去),以前的客人在地板上髒兮兮的美容攪拌器和到處都是蜘蛛網,髒茶壺!我們向接待處抱怨了4次。每次我們被告知房間已經打掃過,但事實並非如此。那天晚上11點,仍然沒有解決,但經過漫長的一天旅行,我們只需要睡一會兒。第二天早上抱怨說,房間直到晚上6點才打掃乾淨。我們得到了酒吧的飲料,房間裏的一瓶香檳和葡萄酒作爲道歉。我們還被告知,我們將在住宿期間取消30%的折扣,並在退房時獲得退款。下午6點左右,房主打掃房間,然後他們終於感覺到了乾淨的氣味,聞起來很乾淨。早餐和下午茶我們很棒,但我們每次都要等15分鐘才能坐到座位上沒有人知道我們甚至在等,我認爲這是一個很可笑的時間。但是食物很好。不過,他們確實在前面列出了任何人的姓名和預訂細節,在這裏不要無視 GDPR 。水療日-水療還可以。溫泉療養院的一些地方不工作,因此似乎沒有意義,爲此支付額外的費用,提供的午餐低於平均水平。我的按摩一點也不好,但是我的朋友的按摩完全一樣,並說她的按摩真的很好。第二天退房時,我們被告知,第一晚只有30%的折扣將被退還,進入卡片機的金額甚至不等於30%!我們最終不得不和一位經理說話,他最終給了我們30%的退款,並說週二會打電話來討論我們收到的駭人聽聞的服務,儘管我們爲我們的住宿付出了昂貴的代價......當然沒有電話!這似乎是藉口,藉口是藉口,這是不能接受的,讓房間準備好辦理入住,因爲第二天晚上6點的時候,我本來會期望退款要高得多,因爲我們甚至在第一站住都沒有意義晚上。我們乘出租車到奇克幾次,出租車司機說,他們的許多客戶都以同樣的方式抱怨。我很驚訝這家酒店仍然運營和滿員。我們絕對不會回來,也不會推薦這個

Free parking - big plus. We had booked B&B. With FREE continental breakfast @ £45 per night for two. Welcomed by contractors outside the hotel who were very hospitable, although busy emptying their van........is the hotel fit for access we thought.....we were assured it would be completed tonight?? What would be completed tonight?? Christmas decorations & decorators had arrived from the Black Country and what a job they did. (see my photo taken during dinner) A welcoming entrance into the modern, newly carpeted, well lit, open bar. Onward into the reception area and dining room where we were greeted by the owner?? and a member of the reception staff, who was very professional and gave us all the information we required about the hotel and escorted us to our room. A new grey carpet followed us right up to our room and beyond. A very clean, warm and comfortable bedroom. Ensuite with all the home comforts, including tea, coffee, TV, comfortable warm bed, etc. We had intended going out for a meal but due the long day decided to check the menu for an evening meal in and it was too good to miss. The draught beer was exceptional as was the wine of our choice for the dinner. Our dinner choice was fresh, well presented and as tasty as any I have ever tasted in my lifetime.. What's more it was delicious. How could we fault this hotel, we couldn't, best value for money and in a thriving village, Glyn Ceiriog. Must be amazing in the summer.....for us it was a cold damp and dreary night, but thoroughly enjoyable. We highly recommended this hotel. As a well known actor and diplomat said ”We'll be back” or was it ””I'll be back? Thank you so much.

我們住在一個非常大的豪華套房 - 它有一個獨立的休息室,臥室和巨大的浴室。去過一些教練酒店(包括與馬爾頓相比的很多),我們認爲這家是我們最喜歡的。工作人員超越了預期 - 我們得到了很好的待遇,感覺很特別。食物很棒(我們有一個情人節套餐,非常美味 - 幸運的是,我們的房價包括在內)。肯定會強烈推薦入住酒店,我們祝願克里斯和團隊一切順利。