布朗斯維爾南帕德雷島國際機場附近的酒店

我們在這裏住了一晚,經理給我們免費升級到帶按摩浴缸的套房!房間很大,我正好可以停在房間前面,經理說要寵我們,讓我們下午2點退房免費。早餐真的很好,但是綠茶會很好。強烈推薦這家酒店。你不會走錯,好吧也許吧。

You MUST read this before you choose to stay. Down below, you will find the owner REAL response to me. The lady (young Indian woman) at the front desk was extremely rude to me from the moment I checked in. She snatched my ID from my hand, shoved my receipt at me, and was generally cold and rude. We paid $105, or something close to that, for out stay. We were promised basic amenities that we did not receive. Upon arriving, we found the door handle was physically broken. It took us several minutes of messing with the handle before we got access. When we entered, I realized we had a smoking room. I have a sensitivity to smoke, so I called the office and asked for another room. The rude lady just told me there were no other rooms available. I checked online and it showed there were still other rooms available. I checked my reservation and it did say smoking so I must have messed up. It was my fault. So I accepted the room. I spent my time and slept in the room with a face mask. About 20 minutes in we discovered that the refrigerator didn’t work. We checked power at the wall, the knobs, all was good. Refrigerator was just not working. I called the office, the lady said that maintenance was not available and that, once again, there was no other rooms to move to. No solution offered. I called again to report that the floors were sticky. We were told that it was normal because of the humidity. We then called back to the office to let them know the towels in the restroom were damp and that the AC was turning off (all lights would turn off for 2 or 3 seconds) before turning back on. It was as if it was shorting out. This was happening every half hour or so. She informed me that someone would bring me towels and that maintenance is not there. She again offered me no solutions. We ended up sleeping in about 80-85 degree temperatures. We waited an hour, no towels. Luckily my wife had a beach towel and we chose to just share it. Upon turning on the shower, the handle tell off, exposing either mold behind the knob. We informed the front office every time we found a new issue, and every time we were given no solutions. To recap Broken door handle Broken refrigerator Sticky floors Wet towels Tv didn’t work Shower handle broke AC not working The next morning I asked for a manager and was told she just left. It was 10am, I asked for some sort of compensation for my issues. I was told they don’t offer refunds or compensation. Absolute worst stay I’ve ever had. Edit: owners REAL RESPONSE. When I submitted my review, I also reviewed the hotel on Priceline and emailed their corporate. The owner wanted me to call him to “work it out” when I spoke with Mr. Patel the 1st time, he hasn’t found out about the Priceline review or the email to corporate yet. He systematically went through each of my concerns and said I must be lying. He also informed me that the other people working there that was rude was his family. I don’t know why the young woman was but the older woman wa

設施：比較陳舊 衛生：還算可以 服務：還不錯

-業主友好,很好。(年輕的印度夫婦) -房間..很乾淨,新裝修的浴室。 -有微波爐/冰箱/沒有鍋爐/沒有吹風機/沒有瓶裝水 -聞到新油漆的味道。業主試圖換房間,但是一樣的,所以他給了我一個空氣清新劑。沒有工作😂。 -你每次搬家牀都會飛 - 很容易打電話給uber..usd 10酒店 - 機場

我對你們有的經理類型非常不滿。星期六我給酒店打了兩次電話,都沒有迴音。當我到達時,我發現我預訂的房間之一已被取消,他們告訴我這是因爲我的卡被拒絕,儘管我的卡上有兩個酒店預授權。前台服務員正在和經理髮信息,經理在我要求他說話之前拒絕提供任何幫助。他的態度是屈尊和粗魯的,他打電話給酒店,我們交談。他向我保證,早上值班的職員給我打電話,告訴我我的卡被拒了,我沒有回信,他說他親眼看見她給我打電話。他告訴我他可以訪問電話記錄,並會給我顯示我的號碼。如果他不能,他會給我折扣。他告訴我他第二天一早就到那裏和我說話。我第一天入住的時候,我不得不睡在地板上,因爲每個人都必須在同一個房間睡覺。我和我同行的姐姐在淋浴時滑倒,撞到了她的頭,把耳朵割開了。我不得不帶她去看急診醫生。第二天早上我去和經理談話時,我被告知他直到上午10:30才來!!!他直到上午11:30之後才見到我,而且他沒有電話記錄!他最後給我發了一條短信,告訴我我是對的,店員沒有打電話給我,告訴我他們要取消房間!!!!!而且他只從我住宿中打折了20美元!我相信,看到酒店結束時發生所有錯誤,我至少應該獲得一晚的折扣!糟糕透頂!!

很棒的酒店和位置。附近的餐廳和酒店工作人員都很包容。還有免費早餐和鍛鍊中心。強烈推薦酒店在布朗斯維爾地區旅行。直到下次

優秀的服務位置,.溫和友好,安您的寬房間....只有牀高,可以放。一款升的子是低...但一切都很棒

房間大 設備齊全 可以自助洗衣

酒店好乾淨。工作人員很好。但是WiFi連不上。

好地方。會回來的。