Booked the hotel through Trip Advisor a couple months prior to travel. When we got to the hotel, they told us that our reservation didn’t show up (from trip advisor) until the day of our arrival so they were fully booked. So they booked us a room at another hotel a couple blocks away, covered the extra cost of the room, and gave us a complementary breakfast. I thought this was very fair. So, even though we didn’t stay at Hotel des Galeries, they were helpful, professional, and took good care of us!
很好
88 評價