I was supposed to stay for three nights at the MP Hostel in Budapest; but left a couple of hours after I checked in. I arrived in the hostel before the check-in time; thus requested to leave my suitcase while awaiting check-in. Receptionist David just told me, ”You can put it in the storage room.” He did not even show me where the storage room is. I had to find the room myself. Mind you, David was not busy at that time. He was just chatting with a friend in the reception area. When I finally checked in the hostel late afternoon and went to my room, I noticed that the room was very cold. I opened the heater knob; and waited for more than an hour. No changes; it was still very cold. I then went to the reception; and informed receptionist David about this. He was in the reception, indeed, just talking to another hostel staff Daniel who is apparently the hostel F&B manager. He casually told me, ”Open the heater valve.” To which I replied, ”I did that more than an hour ago; but it's still very cold. Perhaps you can accompany me to the room; and we can both check the heater.” David answered, ”It's not my job. I'm the receptionist; not the technician... and the technician is not here. Wait for your room to get warm.” I said, ”It's been more than an hour since I opened the heater; but the room never got warm at all. If it's not your job to address the heater problem, then who can help me fix this? Can you at least transfer me to another room with a working heating system?” After David called up someone and checked the available rooms, he finally agreed to move me to another room. While I was at the reception waiting for my new room to be ready, I was talking to a friend on the phone to express my disappointment. When David said that my room was ready, I hung my phone up right away; and was surprised when he said, ”I”M A F*CKING RECEPTIONIST. THE HOSTEL MANAGEMENT PLACED ME HERE BECAUSE I SPEAK ENGLISH. CHECKING THE ROOM OR THE HEATER IS NOT MY JOB.” I replied, ” Where did the 'F*CKING RECEPTIONIST' words come from? To be clear, I never addressed you a 'F*CKING RECEPTIONIST.' ” I said these sentences at least twice, to reiterate my point. Without knowing the context of the conversation because he (Daniel) was playing a video game on his phone, F&B manager Daniel suddenly charged at me, kept on pointing his right index finger at me, and raised his voice, ”Don't you dare disrespect my friend and call him 'F*CKING RECEPTIONIST' OR ELSE...” I then said, ”I didn't even call David a 'F*CKING RECEPTIONIST.' Go ask him.” When David agreed that I did not call him that, I then went inside my new room which was still very cold. Heater in the new room was not working. Again. After all the negative experience at MP Hostel Budapest, I decided to leave right away; and found another private room in a hostel nearby. Zero customer service. Aggressive. Threatening. I hope the hostel will improve on its customer service, and value its guests.
對於想要捕捉布達佩斯城市風采的旅客來説,匈牙利市中心酒店是一個理想的選擇。從酒店出發,至Budapesht Keleti僅有400m遠。附近很多景點,包括Eastern Railway Station、Eclipse Sport Klub和St Elizabeth's Church都離酒店不遠。在酒吧點上一杯消除一天的疲勞,對於旅客來説是一個不錯的休閑選擇。對於顧客來説,可以在健身室享受鍛鍊的樂趣。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
訪訪客2023.05.15
This hotel literally couldn’t get any worse…. Stayed here for a few nights. Looks like something you’d see on a late night murder investigation… Outdated. Tired, Stinks. Stayed in room 330 for 4 nights. The neighbour next door woke us up at 3am on the last night with tiger phone vibrating on the side and it was doing that still at 04:16 none stop! Fuming!!! Could hear various neighbours banging away through the walls during the visit. Just around from the lifts on the third floor were full of what seemed to be smoking party rooms full of shouting, partying youngsters and the reception staff not really caring or oblivious into the amount of noise they were making. I mean I could hear them from my room and they are near the lifts!!!. Completely unpleasant stay here. I would highly not recommend this hotel. Stay somewhere else for less!!! The quality of sleep you will get here is extremely poor! Ask for a room away from the centre courtyard if you want to sleep too! It even had switches fit the lights at bed pillow level so if you’re like me and can’t sleep at this hotel due to all the noise and move around, you’ll catch it with your pillow…. All the lights come on! Multiple times… and you’re awake! Poor room design too stuck in the 70’s or something… While the room does have air-con it is extremely noisy and sounds like your running a tap All night in the other room…. does very little to cool the room just everything about this hotel is awful and misleading… I gave this 1/5 because I couldn’t give it a 0! Will not recommend at all, not even for location there are far better hotels!
對於想要捕捉布達佩斯城市風采的旅客來説,布達佩斯麗亭酒店是一個理想的選擇。在該地區觀光很容易,The statue of the Great Ho-ho-ho Horgasz's Chief Worm、Hungarian Heritage House和Capuchin Church都在酒店附近。酒店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。服務人員會提前為您準備好電熱水壺和咖啡壺/茶壺,以滿足您的飲水需求。浴室配有拖鞋、24小時熱水和吹風機。閑暇時間在酒店的大堂吧喝上一杯,必定是您休憩放鬆的好選擇。除此之外,周邊餐飲種類繁多。Costes餐廳(西餐)供應一流的推薦美味-煙燻鱘魚,Costes Downtown(其他)提供的煎海鱸備受好評,Karpatia Restaurant(Kárpátia Restaurant)(西餐)的紅椒雞肉也是來這裏遊玩不容錯過的美味。酒店提供的體育和休閑設施,旨在為旅客營造多姿多彩的住宿體驗。酒店配置有會議廳和商務中心,定能滿足您商務活動方面的需求。提供乾洗服務,為您的旅途省心。
Very good value for the money, incl. nice breakfast :) We stayed with 9 yo kid, fot the weekend in Budapest to see the beauty of the city. At first sight we overlooked this hotel on the map as it just wasnt straight in the old city centre, but just 4 bus or 3 metro stops aside, near new part called Corvin tér, which was very practical. We found nice modern room with quite big teracce, spacious bathroom and perfect modern beds. Our kid got equal single bed as an adult whch was superb. Hotel is very modern but simple with nice staff. At the breakfast, even in full capacity, everyone was satisfied. One minus is the area with huge amount of students and also the city garbage could be sorted out better on the surroundings of the hotel (not their fault, but they shoud maybe care about it a littlebit).
Stopped here on a stag do pretty basic standard room double bed and a single up above sleeps 3 No kitchen in these rooms just a kettle and fridge Decent enough for the money. Air con , nice bathroom . It’s a university type campus but clean and tidy Lots of students around inside and out. Breakfast is ok for the money and a few good shops and a cafe very close which is used a lot by the students. Like others have said be prepared to walk about 30- 40 min to centre locations Tip We got ripped by the taxis on the first day , after that we downloaded the Bolt app and ordered them online it’s much cheaper. Couple of nice bars close by but not much else inbetween
附近很多景點,包括歐布達猶太教堂、Aphrodite Spa and Wellness Center和St. John of Nepomuki Statue都離酒店不遠。酒店坐落於Turkish Bath ruin邊,附近還有很多景點包括Veli Bej Bath和拉烏爾 瓦倫貝格紀念公園。浴室內提供吹風機,讓您感受到賓至如歸的享受。在酒吧點上一杯消除一天的疲勞,對於旅客來説是一個不錯的休閑選擇。如果您喜歡安靜的用餐,酒店可以提供房間送餐服務。如果您覺得在餐飲服務方面僅限於此,那麼周邊的Costes Downtown、Rapaz(Rapaz Étterem)(快餐簡餐)和Mak(MÁK)(西餐)定會讓你大吃一驚,煎海鱸和雞肉三明治分別是前兩家餐廳不容錯過的美味。酒店種類繁多的休閑設施能為每一位下榻於此的您創造多元化的休閑空間,這其中包括按摩室和健身室。酒店的會議廳和商務中心提供優質服務,是眾多商旅客選擇入住這裏的原因。品質保證的禮賓服務,讓您真正體驗賓至如歸的享受。
訪訪客2023.01.30
the room was not clean when we checked in so we had to wait 1,5 hours for it to get ready, and when it was ready it was still very dirty and blood and other spots in the sheets, and dust and sprider wheb everywhere. it could have easliy been solved with a vacuum cleaner. we complained and got another room which at least where vetter with the dust and spiders, but there was still dirty sheets. no standards what so ever with the cleaning. the spa was small and dirty as well, the water was filled with dirt and a lot of men who was staring in an uncomfortable way. personally I wouldn’t rate this as a four star hotel. the breakfast was good tho.
訪訪客Not a bad stay, you get what you pay for. Approximately 10 Euros per night. Bed and pillows not particularly comfortable but did the job. Separate shared toilet & bathroom. Good water temperature. Wifi stable and fast (I did a 3 hour online meeting with no issue). Room warm. Basic wardrobe and table but no chair. Fast check in. Its 8 minutes walk from Budapest Keleti. Bus stop nearby. Tram & metro not too far away. Very good budget option