阿根廷格朗酒店

Boas instalações. Bem localizado. Café da manhã razoável. Pouca empatia dos funcionários.

They STEAL OUR MONEY FROM THE SAFE BOX!!!! Hotel staff stole our money that we put inside the safe box in the hotel room! And hotel management did nothing! Do not stay here, not safe! So we had around 1600 usd in cash. We checked in and our room’s safe box was locked, we could not set the safe box code. We called the reception and asked for safe assistance. A man came and unlocked the safe box, showed how to use. We placed inside 14 - 100$ bills, 3 -50$ bills several 20 bills and other foreign currency. I took a picture of how much money I placed before I put them into the safe box. When we were leaving receptionist Ezequiel Borgo asked if we are from this or that room and asked if everything is okey with safe, it was very suspicious. How he could know from which room we are, when hotel didn’t even ask our passports nor took our pictures to check in and we checked in with different receptionist. I returned and I am missing couple of 100$ bills!!!! We went to the reception and the same receptionist showed a horrible attitude he did not believe us! Next day the manager could not provide us a camera video log, door log and safe log! Our flight was in 2 days and in these 2 days the manager did nothing to help with. He also had our WhatsApp contacts never texted with the door access log results, a month has passed since my stay there. Guys do not book this hotel, do not stay there, they have a system with the receptionist and and the safe guy! They steal peoples money!