布爾加斯Wine Merchant附近酒店

I can't believe that after so many bad reviews this place was as bad as it is described. I should have looked up here so I can be prepared. Firstly, you are asked to pay for the parking lot.... Secondly - they don't give you second key- you should live it at the reception, which not that bad, but it is absurd not to have 2 keys for a room. There is no place to put your towel or swimsuit if you decide to visit the SPA or the pool. So, if you stay there for more then one night you should wear more swimsuits.... At least they change the towels... There is no balcony at ANY of the rooms. The place is far, far, far away from the sea. I don't recommend it even for one night. The people in Burgas all know that this place is awful... And I can't understand why the management is not taking any measurements... Just don't go there....

第一次在保加利亞,並在Festa Pomorie Resort預訂了我的姐妹60歲生日的驚喜假期。酒店位於海濱,直接走出公寓,直接進入沙灘,在黑海游泳。公寓套房寬敞,一塵不染地清潔您在房間所需的一切。前台的凱特非常有幫助。餐廳的瑪麗亞照顧我們,總是熱情和細心。強烈推薦,並將再次回來Oona Ireland

This was our first trip to Eastern Europe. My husband researched all the hotels around this area and found this one to be the best. Definitely the proximity to the old town, the beach, all the restaurants made this hotel perfect, everything so centrally based. The rooms are cute and clean and the cleaners are very nice and always helpful. We had our clothes laundered a few times and it was done promptly. The bathrooms have great large showers with great water pressure and it’s nice to have a separate closed toilet space. There are cute toiletries for children. They are very generous with toiletries. We had a studio and so our lanai was large and the second room we had was a little smaller, but still a fine room. It was fun to host our other family members. There is a great, beautiful wading pool on the top floor, to keep cool during the hot summer month that our family enjoyed multiple times with immediate Bar service and snacks. The gentleman and lady who helped at breakfast and pool were always helpful. We also utilized the spa service. The masseuse was excellent and very strong and we all enjoyed our deep tissue massages. Just as a comment, it would be nice after a massage to be offered a water or tea. Our package included breakfast with free champagne toast. It was lovely with enough options for children and adults. We ate one night at the hotel restaurant Beluga, but because there were so many other restaurants in town, it was the only night. One of the servers was a little impatient, and the food was OK but fine, maybe less variety on the menu to offer than in town. however, we loved Giovanni, she was exceptional because she was warm and patient. So again, we really enjoyed the eight days we spent at this beautiful hotel. It definitely seems the most modern with most amenities. My only gripe with the hotel was that our particular room 109 had a non-functioning AC controller panel. And it did seem to be an issue with keeping our room cool. Usually by the afternoon time our room was as hot as outside. If you had small children or pets that we’re staying in the room, it would’ve been extremely uncomfortable. We always left during the day because we knew the room would be too hot for our son. On four separate occasions and days, we went to ask the front desk for help on our air conditioning unit. They did say they tried to check on it including from a central location. Our AC controller never worked. We never saw anyone enter our room or attempt to actually fix it or the panel. But they said it was not an issue with the panel. One of the staff did suggest that because our room was a little larger, it would never be cold enough. However, having booked two separate rooms we do know that the other room cooled perfectly well. We were a little disappointed that we were not changed to a room with a functioning AC or something else was done besides being told by the front desk that it was checked and checked again and rechecked and getting th