伯利森Joshua Baptist Church附近酒店

度假回家時,我在這個酒店住了一晚。我們聚會有3人--一位老人/殘疾人。我很驚訝殘疾人停車場在樓的一邊,離大堂門不近。一進房間,就可以看出設施比較舊,但大堂已經更新,刷新了-希望房間也如此。一進房間,恆溫器就設置在61,冰冷。設置高10度就足夠了。我們的房間包括1張牀和1張沙發牀。摺疊沙發牀後,牀墊髒,房間沒有牀單(必須從前台取)。沙發靠牆那麼近,你甚至擠不進去鋪牀。我試圖爬上牀墊,把牀單放在上面,但很快就掉下來了,因爲牀墊下面的布料已經完全磨損了,而且不安全。馬桶座上還有一根陰毛。我們要求換一間新房間,並能夠重新安置,但未收到前台員工(Janet)的任何歉意或關注。謝天謝地,我們的客房在一樓,因爲電梯壞了。第二間房間的淋浴扶手桿從牆上鬆下來,如果有人摔下來或用它來支撐,我懷疑它是否足夠堅固。馬桶座也太舊了,以至於它正在剝皮。馬桶座椅坐得又那麼低,讓任何人,讓一個老人或殘疾人,都很難上下。另外,當你衝馬桶時,馬桶發出了最大的噪音,水從馬桶裏跳出來,幾乎像一個坐浴盆。在這兩個房間,燈罩都破損了,幾乎就像被扔到牆上或從桌子上摔下來一樣。我們住在這裏是因爲它的位置靠近高速公路和價格,但我想下次我們還會花更多的錢,住在另一個更好的酒店。我知道酒店根據地理位置和品牌不同而不同,但有些酒店(漢普頓酒店)非常一致,您確切知道您獲得的服務類型、房間、清潔度等,無論您去到哪個位置。

首先說是的,這是一個乾淨的酒店。它是新的,從高速公路上非常方便。離機場30分鐘。它靠近兩個藥店和幾個快餐店。它也在一個居民區。前台代理Jackie女士首先需要加薪或協助,如果他們不接電話,那是因爲管理層人手不足。酒店應該爲員工投資無繩電話,並認識到他們可能需要在假期週末兼職。在大堂吃飯應該對員工來說是“不”的。此外,如果他們在大廳吃飯,那麼相機應該被戰略性地放置,當他們需要吃飯時,他們可以更好地觀看熱客(他們應該能夠)。白天不得不讓進酒店讓我停頓了一下,因爲我從來沒有去過需要鑰匙走在前門的酒店或汽車旅館,而且我以前也在一家酒店的前台工作,工作了3班。通用汽車需要再走一遍,和員工交談,看看他們如何能讓結賬和員工的事情更順利,因爲如果他們不方便,那麼猜猜誰會得到結局,如果客戶。我不應該不得不排隊等待對開本。我們在222中遇到了一些問題(一對小蜘蛛),我知道酒店可能沒有被佔領,所以事情發生了。清潔需要稍微好一點,但總的來說這是一個體面的住宿。

This is a remodeled Raddison, so of course its a nice hotel. Unfortunately, the brought in a management company to save money, and boy does it show. After arriving and being verbally berated by a sexist GM, who made me cry in the front lobby- in front of all his employees- and told me that's a ”Me problem, not a WE problem”/ I should get my emotions under control. After this, he had his staff stalk me around to sign a new contract under duress. The rest of our stay, we got to see him run and hide from us when we walked by, stand up on the big staircase and glare at us and watch us. I paid a LOT of money to be at that hotel, and I felt like I was begging them to take my business. I called the managment company, and they didnt seem to want to deal with me at all about this. Braydon Skelton is one of the worst people I have ever met in my life. After a stressful check in, we experienced some of the worst food we ever have had at a hotel (except the sandwiches, those were amazing). Only one waitress for breakfast in the morning, no free coffee either. When we had a dinner of sweet potatoes with capers (so gross), I spit out the first bite i took. After I thought this was the worst dinner i ever had, a nice big big cockroach crawled onto our dinner table to help us eat. Immediately we left that room and ordered a pizza from down the street. Overall, I felt fearful, scared, unappreciated and abused at this hotel. I called the management company and never heard back from them. The GM Braden made a half hearted attempt to reach out to me but never got a hold of me. Honestly, I was scared and fearful to even answer the phone. It sucks, because we have been repeat customers of this hotel before they changed management in December. I would recommend this hotel for people only passing through, but not for events. and If you care about people and how other people treat customers or humans.. I would NOT recommend this hotel. For the record, I have been waiting for a couple weeks to write this to see if someone from management company would reach out to me about my terrible experience, and they did not.