伯靈頓騎士酒店

伯靈頓騎士酒店的評論

伯靈頓騎士酒店

2155 Hanford Rd, 27215 伯靈頓, 北卡羅萊納州, 美國查看酒店詳情
伯靈頓騎士酒店
伯靈頓騎士酒店伯靈頓騎士酒店伯靈頓騎士酒店
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伯靈頓騎士酒店 評論-真實住客評語

2.5/5
6則評價
真實評價
位置2.5
設施2.5
服務2.5
衛生程度2.5
篩選條件：
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所有評價(6)
附有相片或影片之評價(1)
負評(3)
訪客
入住日期 2022年12月
其他
1.0/5
發佈於 2023年1月31日
I have never been treated like this in a hotel check out is at 11:00 a.m. but they come and knock on the door at 10:00 a.m. and knock on the door as if they were breaking it, my children were scared, I woke up and after a few minutes I went to the office to pay but I paid 10 dollars extra as if I paid for the room too late, the rooms are not luxurious, it's a total mess and a disaster smells bad 🤮
翻譯
來自住宿之回應: Providing friendly and hospitable service, as well as top-notch accommodations, is always our goal, and we are sorry to hear of any ways that you feel we may have missed the mark this time around. Your feedback will be reviewed internally to ensure we are providing the best experience possible for our guests, and we wish you safe and happy travels ahead.
訪客
入住日期 2022年12月
獨自旅遊
1.0/5
發佈於 2023年1月31日
Worst ever. Pet friendly. Homeless woman in lobby hit me up for a dollar. Had to leave 20 cash as security for non smoking. In am clerk refused to return 20 until she inspected room which she wouldn’t do for another two hours. What a scam!! Drive another exit
翻譯
來自住宿之回應: While we aim to provide a quality experience every time, it appears we missed the mark with you, and as such, we apologize. Your feedback is appreciated and will be used to help us see where we can be doing better, so thank you for sharing. That said, please know it is industry standard to require a security deposit for incidentals. Despite this, we hope your overall time was agreeable, and we wish you safe continued travels.
訪客
入住日期 2022年12月
獨自旅遊
1.0/5
發佈於 2023年1月31日
JAN.4,2022: Checked out next day sick and forgot my $20 cash refundable deposit tuesday morning. I called friday evening and was told by the young lady who works evening I could pick my money up. I went Saturday and the manger said I could not get my money back.
翻譯
來自住宿之回應: Dear Dempsey, First off, we hope you are feeling better, and we appreciate your choosing to stay with us. However, we apologize for the mixup with your deposit and the conflicting messages you received. Should you wish to discuss your billing concerns further, please reach out offline at your earliest convenience. We value your input and hope for a chance to deliver a better stay in the future.