本那比山公園附近的本那比酒店

我和丈夫在Burnaby地點住了一晚,以便參加附近的晚餐活動。我們入住了房間,加熱器已經打開,設置在68,似乎工作OK。我們到達房間後不久,一名維修人員敲門,看看加熱器是如何工作的。這應該讓我們知道接下來會發生什麼。過了一會兒,該單位開始吐出更涼爽的空氣。我可能會補充說,該單位從未按應有的方式循環。我把單位翻到72左右,看看這是否會產生影響,但沒有,它沒有。我們聯繫了前台,5分鐘內,維修人員來檢查。我們被告知加熱器必須保持在68,沒有高,否則不會工作。我從來沒有聽說過這樣的事情。溫哥華的高溫是40年代中期,進入30年代,晚上。到這個時候已經5點半了,我們不得不在6PM出門參加晚餐活動,希望我們要求換個房間,因爲回來的時候房間裏肯定涼快些。我們都很累,需要一大早離開酒店,所以我們決定“把它弄出來”。我尋找額外的毯子,沒有。我最終在外套裏睡了總共2個小時。這不是一個舒適的體驗。我慷慨地給這個酒店2星,因爲房間本身很乾淨,牀品很舒服。前台服務員很友善地給我們50%的折扣,因爲我們的不適是她所能做的最好的,但當我聯繫他們的總部時,他們提供了50%的折扣,而不是未來的住宿。不要認爲我會接受他們的提議,但無論如何謝謝。

If you are looking for a Hotel that is within convenient distance of all that you need, shopping, transportation, dining, and conference facilities. This is a great property. Food is excellent and the entire staff are very friendly and professional.

西餐早餐特別好吃 品種多 服務員都是說國語的中國人 特親切 介紹你好吃好玩的地方 前台也有說國語的 房間空調很響 都很晚了還來幫我們處理 清潔大姐是廣東人 普通話不太標準 但人很好 有一天是大選 三點就可以下班 還趕在下班前幫我們打掃房間 收拾的特乾淨 讓人很舒服。旁邊就是錦江上海餐廳 吃飯很方便 門口kingsway主路上太多的中餐館可以選擇。很不錯的體驗 下次去還住這兒 唯一就是入住時信用卡扣的押金 這都退房二十多天了好像還沒有退回來 今天才想起來 明天打電話問問。

Thank you for the opportunity to describe my Inn at the Quay experience. I was booked for a day procedure at Royal Columbian Hospital at 6:00AM on Saturday May 20. Because I was travelling from out of town and had to be driven home (as a requirement of the procedure) I elected to travel by train to Vancouver and then New Westminster on the day before, Friday. On Tuesday May 16 I booked a room at your hotel for the night of the night of Friday May 19 for $389.00 ex-taxes. My plan was to take a cab to the Hospital and then my daughter was then going to drive to town to pick me up and drive me home after the procedure on Saturday. After travelling to New Westminster I had time to kill because I called the Inn at the Quay to see if I could get an early check in but was told that you were very busy and that was not possible. The hospital recommends attending with only your care card for security reasons. For this reason I had my BC Care Card and the credit card I used to book the room in my cellular phone case. During my wanders I lost my phone. Fortunately I had a significant amount of cash so I got a cab immediately and attended at your hotel. I explained my situation to the clerk on the desk and she said that she could not check me in without the credit card I used to book the room. I asked her if you would charge that card with the room price if I had not shown up and she agreed that that was the case. When I asked if she could just charge the card and let me stay she said that the situation was different and was against your policy. I questioned her further and she summoned a person form the back office who agreed that the situation was completely different and actually said “Sorry, we can’t help you.” When I suggested cancelling the credit card transaction and paying in cash that suggestion was also turned down. Reason was lost on these two minions that are trained to be slavishly obedient to your rules and policies. I am sure that if you question these two they will agree that I was polite and courteous throughout our encounter. After several attempts at circumventing their indifference I felt that I should leave before I started to get mad. As a competent, attentive and businesslike hotelier I am sure you are aware of the saturation in your market on any given day. If you harken back to May 19 you will recall that all of the other hotels in New Westminster and as far as Port Coquitlam were completely booked. No matter, I was able to avail myself of a comfortable chair in the admitting lobby of the Royal Columbian Hospital from 4:00PM on Friday until 6:00AM the following morning. Except of course when I had to leave the admitting lobby while the janitors polished the floors. Because the Emergency Room lobby was full I was able to meet some of the interesting local street residents that were outside at 2:30AM. The questionnaire you emailed me “after my stay” to comment on my experience does not have sufficient space to fu

酒店位置很好，房間非常乾淨，環境安靜舒適，性價比超高。

不錯 很不錯的一個酒店 早餐還行 地理位置方便 就在高速口旁邊 停車場是免費的 前台接待也很耐心的幫

This was perfectly adequate for my one night stay prior to a cruise. The location is easily accessible from the train from the airport and less than a mile from the cruise terminal. It is no frills but clean. I had a shared bathroom which was a concern but it was fine. You share the bathroom with another room and you will hear them in there but, again, it was one night. There was a sink in the room which was good as you didn't need the bathroom for basic teeth brushing, etc. If I was doing an overnight in Vancouver again, I'd go back.

不論是商務還是休閑旅客，城堡酒店都能讓您的本那比之行變得更加美好而難忘。從酒店出發，至Edmonds Station僅有2km遠。附近很多景點，包括鹿湖公園、伯納比湖和本那比鄉村博物館都離酒店不遠。酒店坐落於Byrne Creek Ravine Park邊，附近還有很多景點包括Nikkei National Museum & Cultural Centre和Arwaz Hookah Lounge。酒店對客房的裝飾十分考究，每間設施齊全的客房都配備有熨衣設備和衣櫃/衣櫥。有飲水需求的旅客，酒店還為您提供了電熱水壺和咖啡壺/茶壺。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。如果您喜歡安靜的用餐，酒店可以提供房間送餐服務。在享受酒店貼心周到的餐飲服務的同時，也別放棄對周邊美味的探索，The Keg Steakhouse + Bar Burnaby（牛排）、The Old Bavaria Haus（西餐）和西湖海鮮酒家（麪包甜點）也許是可以讓您找到答案的地方。酒店休閑區提供了各類設施，您可以在這裏舒緩身心壓力。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

假日酒店在溫哥華通常不是那麼棒,但是這可能是最好的。位置當然很方便,就在地鐵站對面,而且附着在站廣場。看起來挺乾淨的。有用餐區。免費早餐相當不錯,物色品種齊全。它甚至還有免費停車場,對於這個位置來說,這相當令人驚歎。房間足夠寬敞,舒適。

房間外的秋色很漂亮。房間寬敞，配備有電磁爐，冰箱，微波爐，熱水壺和餐具。房間裏的糖果啊，小紙條，小鴨子玩偶，感覺酒店服務很用心。