本那比Gap附近酒店

在溫哥華登上游船前住了一晚,在網上訂了這家DUMP,天吶,太可怕了,窗簾都散開了....地板腳下俗氣。你不能使用淋浴,因爲熱水把手完全鬆動。我在9號房間。洗手盆裏沒有塞子。所以我們洗了海綿浴。我確實打電話給前台,他提出給我們換到10號房間。我拒絕了,因爲我認爲這不會更好。我的建議,你最好睡在你的車裏。那是多麼糟糕。空調 - 我們似乎無法關閉。這是牆上的那些小東西之一。我們不需要它,因爲它在50年代。

Room was simple and clean. The unlevel floor going into bathroom could maybe be better marked but we adapted. A portable AC unit was in our room at check in which was good since it was needed. The physical room key took some getting used to (ie not locking automatically). The cable box was precariously set on top of the wall mounted tv and it took some time to get everything hooked up correctly. We had a few minor inconveniences (we stayed multiple days and would have appreciated a place to hang two wet bath towels) but nothing egregious. The lobby snack bar is a diabetic’s nightmare but each morning there were bananas as well.

Thank you for the opportunity to describe my Inn at the Quay experience. I was booked for a day procedure at Royal Columbian Hospital at 6:00AM on Saturday May 20. Because I was travelling from out of town and had to be driven home (as a requirement of the procedure) I elected to travel by train to Vancouver and then New Westminster on the day before, Friday. On Tuesday May 16 I booked a room at your hotel for the night of the night of Friday May 19 for $389.00 ex-taxes. My plan was to take a cab to the Hospital and then my daughter was then going to drive to town to pick me up and drive me home after the procedure on Saturday. After travelling to New Westminster I had time to kill because I called the Inn at the Quay to see if I could get an early check in but was told that you were very busy and that was not possible. The hospital recommends attending with only your care card for security reasons. For this reason I had my BC Care Card and the credit card I used to book the room in my cellular phone case. During my wanders I lost my phone. Fortunately I had a significant amount of cash so I got a cab immediately and attended at your hotel. I explained my situation to the clerk on the desk and she said that she could not check me in without the credit card I used to book the room. I asked her if you would charge that card with the room price if I had not shown up and she agreed that that was the case. When I asked if she could just charge the card and let me stay she said that the situation was different and was against your policy. I questioned her further and she summoned a person form the back office who agreed that the situation was completely different and actually said “Sorry, we can’t help you.” When I suggested cancelling the credit card transaction and paying in cash that suggestion was also turned down. Reason was lost on these two minions that are trained to be slavishly obedient to your rules and policies. I am sure that if you question these two they will agree that I was polite and courteous throughout our encounter. After several attempts at circumventing their indifference I felt that I should leave before I started to get mad. As a competent, attentive and businesslike hotelier I am sure you are aware of the saturation in your market on any given day. If you harken back to May 19 you will recall that all of the other hotels in New Westminster and as far as Port Coquitlam were completely booked. No matter, I was able to avail myself of a comfortable chair in the admitting lobby of the Royal Columbian Hospital from 4:00PM on Friday until 6:00AM the following morning. Except of course when I had to leave the admitting lobby while the janitors polished the floors. Because the Emergency Room lobby was full I was able to meet some of the interesting local street residents that were outside at 2:30AM. The questionnaire you emailed me “after my stay” to comment on my experience does not have sufficient space to fu

乾淨整潔，交通便利，有送機服務，微波爐烘乾機很方便，有洗浴用品，送的小鴨子玩具孩子很喜歡。附近幾家餐館味道不錯，尤其是我們被Flair航空公司不予通知突然取消航班放鴿子後，還是這裏“收留”了我們2天。PS：嚴重避雷Flair航空公司，我們提前半個月購買Flair機票，在起飛前3小時突然通知延誤（實際當時已取消航班卻不通知我們），我們在機場從上午10點等到下午3點才知道該航班取消了，搞得我們措手不及，衹能臨時購買2天後另一家航司的高價機票，並且導致我們後續行程完全打亂，且已預付的其他旅遊費用打了水漂。更可氣的是，Flair航空公司在已知該航班取消的情況下，仍欺瞞我們，裝模作樣給我們辦理行李託運且收取5件行李費用，當我們得知該航班取消後，不得不自己到處尋找“託運”的行李，且行李費用退款無門！Flair航空公司該航班取消後機票不退現金僅退代金券且需半年才返還旅客賬户。

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This was perfectly adequate for my one night stay prior to a cruise. The location is easily accessible from the train from the airport and less than a mile from the cruise terminal. It is no frills but clean. I had a shared bathroom which was a concern but it was fine. You share the bathroom with another room and you will hear them in there but, again, it was one night. There was a sink in the room which was good as you didn't need the bathroom for basic teeth brushing, etc. If I was doing an overnight in Vancouver again, I'd go back.

位置非常好，步行可達Canada place和Gastown，對面就是art gallery，附近買買買一應俱全，city walk的優秀選擇，周邊好吃的也超多。 酒店算是楓葉國裏面智能程度很高的了，大廳裏還在喜迎中國年。

優點：裝修稱得上4星酒店，交通位置方便，安靜，安全，前台服務到位，在這個價位可以稱性價比高 缺點：沒有冰箱，沒有室內泳池，床上有幾根頭髮，另外這家酒店空調調到32度也吹冷風，住了兩次都是這樣，最後吐槽酒店合作的停車場，明明跟前台說了車牌號也自己確認過車牌號無誤，酒店系統錄入了我的車牌號，停車場還是第二天給我擋風玻璃貼了警示說這是酒店停車位，好在沒有罰單或拖走

這家酒店真的很不錯。司機和我很難看到酒店入口在哪裏。我們必須猜測。非常吸引人的大堂,入住非常順利。這家酒店有很多設施。不錯的附屬餐廳。房間很大,很不錯,很舒服。衛生間很大,淋浴不錯。不過。這裏明顯的問題是牆壁薄。我跟其他客人說話都有同樣的抱怨。我可以煩人地聽到人們在我的房間上方走來走去。可以聽到客房服務人員在打掃幾個房間。可以聽到酒店客人在大廳和房間裏走來走去。酒店預計會有少量噪音,但這只是設計差,建築便宜。整個酒店還有明顯的嘔吐味,不確定這是外面農地的結果,還是醉酒的客人。也許兩者兼而有之。如果你在這裏賭博喝酒,你可能不會注意到我的任何問題。如果你第二天聽到睡覺和工作,你可以分享我的擔憂。

有一些問題的好財產作爲博維精英成員,我通常抵制在應用程序上進行檢查,並更願意訪問前台要求房間升級,但如果我再次訪問這家酒店,我可能只是使用這個應用程序。到達之前應用程序通知我升級了,但是前台告訴我沒有升級,只是訂了兩張牀的標準間(我是獨唱的,只需要一張牀),酒店“滿房”(不幸的是,我的停車場/大堂酒吧/每週一天測謊儀測試顯示是不真實的)因此無法移動。在入住應用程序後,我收到的房間的設施與應用程序的房間設施不匹配,這增加了我的懷疑,我到達時被降級了。我唯一的要求是高樓層,可以看到某種風景,相反,我得到了707房間(酒店有32層),面對街道,可以看到汽車經銷店的美麗景色。總之,一旦我超越了這個,房間很乾淨,井井有條,安靜(除了一些街道噪音,這也是我要求高樓層的原因之一...)。我喜歡可以打開的小窗戶,天氣很好,我在停留期間關閉了房間的氣候控制。由於我對入住體驗感到不滿,我選擇將餐飲收入帶到別處,因此對設施沒有評論。直到結賬爲止,住宿很平靜,在那裏我不得不再次與前台打交道。我被收取免費上網的費用,而我每晚15美元沒有停車費,從經驗中我知道,當酒店非附屬停車服務賬單通過租賃汽車公司時,這一點會更多給我收取一些流眼費....還有,不知爲什麼我在9:30AM退房了,儘管我要求並收到了1PM結賬。他們的系統無法給我新的鑰匙,所以在我出去吃冰塊後,有人不得不護送我去房間拿我的行李。總的來說,一個偉大的財產需要一些關於它的系統和更多的培訓(和誠實)在前台。