拜倫華納羅賓斯舒適套房酒店

During our three-night stay, we dealt with four different front desk people - only the one was friendly and acknowledged us. Our Friday night check-in, the fellow had a difficult time checking us in - not sure if it was a language problem or if he wasn't trained correctly. Saturday morning, the gal at the front desk didn't seem to care about her surroundings because she was too busy on the phone. In the afternoon, the gal was a bit friendly but that was after my husband complained about how unfriendly the other two had been. The weekend breakfast host was not friendly, nor caring about the quality of the eating area. My husband had to go back into the "kitchen" and ask her for a rag to wipe the tables, as she was too busy on her phone. The next morning, another guest had to go in and get a rag - again, she was doing nothing. The only positive was the housekeeping gal was friendly, despite her not understanding us, and our rooms were always clean.

We find a roach in the room that I had to kill because my wife was scared and called down and told the front desk and all she said was I will put it down.

Easy access off interstate. Staff very friendly. Breakfast was good for price of hotel. Bathroom in our room smelled like smoke even though it’s a non smoking hotel. Found someone else credit cards and drivers license on The floor in our room. We travel with our own Wellis air purifier thankfully! Hotel lobby smelled way too strong of fragrance that I’m sure was supposed to be inviting but was overpowering. Over all would probably stay here again, if needed.

Random stains on curtains, walls and bedding. Along the outside of the bathtub was soap scum, I hope. Towels had a funny smell.

I have been deceived by photos in the past. This hotel was even nicer than projected.

Great accommodations with clean rooms, friendly staff, and nice amenities.