安德里亞酒店(The Hotel Andrea)

I just stayed overnight close to airport so good if you need to catch a flight

在這裡住了 2 晚，我必須說 Cauayan 有幾家酒店比安德里亞酒店好。我們得到了位於夾層樓的高級大床房。它很乾淨，但是浴室裡有一股難聞的氣味——一定是下水道的味道。沒有房間拖鞋，沒有冰箱，紙巾、牙刷和肥皂等洗漱用品只能1人用。我確實要了額外的毛巾，但它是有價格的。在工作人員方面，他們需要培訓——尤其是前台。保安和家政人員彬彬有禮。然而，前台/接待處的人卻完全相反。早上要求客房清潔，下午回來時房間仍然不整潔。晚上通過室內電話給接待處打電話，他們沒有接聽我的電話。微笑不在他們的字典裡，而是在輪班期間坐著。早餐只有兩種選擇，但還是很美味。總的來說，酒店有潛力，但缺乏適當的培訓和溫暖。

Whether travelling for leisure or business purposes, this Hotel offers luxury and comfort. They have outstanding customer service - all staff are friendly and approachable. They have facilities like a swimming pool, gym and even a conference room. No need to go out should you need caffeine fix - they have in-store "the coffee bean and tea leaf. The lobby boasts an eye catching chandelier especially at night. The rooms were spacious, clean and definitely worth the penny you're paying. Your comfort is their best interest. :)

Checked in for an overnight stay at Hotel Andrea. The room given to me was at the mezzanine floor and the room size was too small even for a single person. Small room and the only window is facing a wall. Poor service by the hotel staff. Requested that my bill be transferred to our other room since I was checking out a day earlier than my colleague and was surprised to know that it can’t be done since they need to check out the room that I’m using. What? This is the first time that I have experience it. Also, breakfast serving size is a bit small. Good thing that there’s a Coffee Bean outlet where you can get a much delicious coffee. Only saving grace for this hotel is the food in the restaurant when you take your lunch or dinner. Otherwise, there’s a much better hotel for you to stay while in Cauayan, Isabela.

No consideration. I booked maximum of 3 , but still they charged. We have late check-in 9pm and No consideration still need to pay my daughter with NO EXTRA MATTRESS . And paid breakfast with different charge. Poor Customer Service 👎🏼👎🏼👎🏼👎🏼 Will not goin to book again

One of the WORST accommodation. Accidentally left my 2 gold rings in the room while we requested for “make up room” service. When we got back, 1 of my rings is missing. Reported to front desk and got no resolution at all. No update till this date

Poor Service! Staffs are not well trained from receptionist to restaurant! Food taste is poor! Complimentary breakfast has two choices, Daing na bangus and longanisa only. Nakakaumay. They should offer atleast other choices! Room is not spacious

Stayed in the new wing. Check in and out were efficient. Since it just opened, there is an assurance that everything will be clean and neat. The architecture is modern, similar to Manila hotels. I felt like I never left Manila. Pros: spacious room, free wifi, electric pot and coffee, 2 complimentary small bottles of water, with dental kit, 10-12 min to airport, CBTL in the ground floor, pool, restaurant, courteous staff. Cons: breakfast choices revolve only on tapa and daing na bangus, which is overfried, no hair dryer (need to request for it separately), no ref, no safe. For travellers,you need to bring your own slippers and hair dryer. Considering that it newly opened 2 weeks before I checked in, housekeeping could do better. We had our room cleaned but came back as if nothing happened. I suggest somebody check the cleaning of the t&b otherwise, the hotel will get a bad rap for the state of the t&b - dried soap scum on the tiles and glass enclosure, the sink not cleaned and scrubbed, the bath floor tiles still dirty, esp at the corners.