昆蘭庫克精品聯排別墅(Quinlan & Cooke Boutique Townhouse and QCs Seafood Restaurant)

Firstly, when we arrived no one was there (although we were asked before by phone to send a message or call shortly before we arrive - and that is what we did). I called and didn't get an answer, I asked at the fish shop with the same name the told us to go round the corner to check if someone is there and otherwise come back. We did so. No one opened. It was cold we had two suit cases and didn't feel welcome at all. We were told afterwards that there was another guests arriving at the same time. I would still have appreciated if someone would have informed us about that and not let us wait in the cold. Secondly, we were not able to get dinner, although it was mentioned that you offer food. Again, it would have been nice to know beforehand that it would be difficult to get dinner. (we had peantus at the end). Thirdly, after a night without dinner, we didn't get proper breakfast. We were told that bread and pastries would get delivered to the door (breakfast is in the room), but this never arrived (although I complaint several times - no solution). We waited for more than an hour before we finally left (payment was in advance). After no dinner at night, not having a proper breakfast (the cheese and salmon without bread wasn't neither good nor filling), we were really disappointed. I asked for at least a small refund, but although promised, I didn't receive anything back. We had a most wonderful stay in Ireland, but this experience was really sad.

Tout était bien, MAIS, quand nous partions après avoir payé, personne ne dit au revoir et merci. Nous avons payé et pour eux service terminé...alors que la propriétaire était assise à la table à côté.... J'ai l habitude de plus d attention en France

We booked a reservation at this hotel with ********** two months advance and pre-paid the full amount. We were “guaranteed“ a room. When we arrived at the hotel mid afternoon on the first day of our reservation we were told they had no record of a reservation. They called ********** but did not get an answer I tried calling ********** and could not get through as well and try to chat line with no response. They arranged for an alternate hotel in Waterville a 20 min drive away. That worked out and we spent two days there. However the room rate was $230 lower than what I had paid for so I requested a refund in that amount from Quinlan and Cooke. They collected $640 from me and they paid the alternate hotel $410, and pocketed the difference. It appears to be a scam as they appear to have had this prearranged. I strongly recommend staying away from this property!!!

Lovely boutique hotel This is our second time to stay The staff extremely welcoming The rooms are spacious & bed v comfortable. We were up early to visit the Skelligs so the breakfast pastries delivered to the door were very handy We ate in our room (there is also fridge with yogurt/ fruits/ jam/ cheese & juice) & granola We were able to head out before 8 after having eaten. We ate in the restaurant both evenings and staff were attention and friend. Food was delicious After dinner it was a lovely evening so sat in the patio area which was nice & peaceful and nicer than just heading back to the room. Would recommend both the hotel & restaurant

We absolutely loved staying here! The Skellig room was spacious and so clean and comfortable. The pastries, fruit, salmon, and china tea cups—really lovely! The onsite restaurant was also excellent. The owner stopped by our table to chat-very personable and friendly. Our stay in Cahersiveen, the boat tour of Skellig Michael, and staying at Quinlan & Cooke were highlights of our trip in Ireland.

One of the best accommodations we had in Ireland. Pre-stay communication was superb making it easy when we showed up. We ate dinner in their restaurant and had a wonderful fish dinner and a drink. The room was super clean and inviting. They provided baked goods hung on our door in the morning as well as fresh cheese and salmon, milk, jam, and fresh fruit. Exceeded all expectations. And LOVED the bathroom. The tiles were gorgeous and the shower was a dream.

Quinlan and Cooke is an exceptional townhouse/boutique. The tastefully appointed rooms and comfortable beds along with the daily provided fresh, delicious pastries, fruit and yogurt is more than noteworthy. The managers, Deidra and Kate went above and beyond to assist us with a very challenging situation when we left our passports in the room’s safe. The personal touch, and lovely accommodations gives this townhouse a well deserved five star rating.

Highly recommend this wonderful hotel! It's attached to the best restaurant in town and the service is exceptional. We had the best room in the 3rd floor with a very comfortable bed. Breakfast is a continental breakfast brought to your room is lots of fruit and homemade yogurt and pasties.

My husband and I booked here last minute after deciding to drive around the ring of kerry. Booking was easy and we were made aware that the restaurant wasn't yet open ( disappointed as it looks fabulous). A lovely phoned us and explained how to check in and she later met us there with a lovely welcome and smile. We were delighted when we seen our room. Beautifully decorated throughout extremely comfortable bed and everything you could need was there. Breakfast was in your room and there was an excellent selection with added fresh pastries delivered to your room in the morning . Excellent value for the level of accommodation. We will definitely stay here again