凱恩斯熱帶遺產旅館(Heritage Cairns)

Friendly helpful receptionist, extremely comfortable bed, great location, quiet room. Will definitely stay here again.

Lovely hotel in a great location. Very clean and staff were exceptionally helpful. Could not fault it.

Bad smell

泊まる分には何も問題はない。 中心地からは少し離れてて、グレートバリアリーフに行く船着場まではUberで14ドル。空港からは18ドル。頼めばシャトルバスで送って貰えるが15ドルかかる。夜に海沿いに歩いて帰ると道が暗い。街を縦に抜けるのがおすすめ。 タオルは毎日変えてもらえるわけではない。 受付にペットボトルの水が売っているが3ドル。 あと、名前に風呂付きって書いてないけど風呂の写真が載ってる部屋に泊まったら、風呂はなくシャワーだけだった。日本に比べたらアメニティは少ない(石鹸とリンスインシャンプーだけ)から、シャンプーとか歯ブラシとか自分で持っていくのがおすすめ

Very clean and in a good area. Easy walking to shops, restaurants. Staff are lovely and very helpful. Only drawback was the pool, smaller than appears in online photos. I had a lovely time in Cairns and will go back for another holiday there.

It is located within walking distance of the Esplanade, restaurants, and the marina. The friendly reception staff members,Cynthia and Olivia,were very helpful and responsive to our needs and requests and provided outstanding service. The rooms were comfortable with fresh linens and towels but could do with some deep cleaning.

Cleanliness not up to par. Mould in the silicon, grout and super obvious visible mould on the ceiling in the shower, soap scum on the tiles, corroding taps and broken tiles in the bathroom. Dirty carpet. The place is just very run down with no money invested into maintenance and upkeep. Maybe we got the dodgy room down the back as it looked pretty different from the pictures? Reception was nice enough and no issues with check-in or parking. Comfort of the bed was ok, not great not bad. We only had a quick overnight stay before an early flight otherwise I would have found an alternative hotel. Will be staying somewhere else next time we’re in Cairns.