礁石度假村酒店(The Reef Retreat Palm Cove)

Arrived late to find a safe on the wall with instructions above how to open it, inside were the room keys, anyone could have taken them! The footpath towards the room were badly maintained large cobbles, not easy with a suitcase. I the found my Roo to be on the 2nd floor accessed by open wooden staircase joined by wooden platforms - news to me. I was lucky enough to have a friend with me to help with my suitcase as there was no way I could have got it up the stairs. Initial impressions was the place appeared tired and a bit tatty. The pool appeared a bit grubby, but I didn’t actually stand at the edge, that was from the footpath. The room was clean and functional. Saw 2 members of staff during my stay, one borderline rude and disinterested, the other quite pleasant. It is well located in the town. Would I stay there again? No.

We really enjoyed our stay at the Reef Resort.The staff were very helpful and accommodating. We loved the tropical rainforest feel.Our very clean studio room had everything we needed including a lovely balcony that looked out over the trees. Great for afternoon drinks! The weather wasn’t the best while we were there but an umbrella was supplied and it was beautiful sitting in the outdoor heated spa watching the rain fall. Great position and walking distance to everything. Highly recommend and would love to stay again

The good: less than 1 minute walk to the beach. Charming. Liked the aesthetic of being in the jungle. Comfortable enough. Good area and fine price for the area. The bad: the floors were not very clean. Lot of dings, dead bugs and minor damage that regular upkeep should resolve. Wifi expires after three days. Need a new code from reception which is only open 9-530, awkward on tour days. Phone was broken. Parking is included by very tight. Lots of bugs get inside, found bees in the bathroom every day. Owners were more curt than friendly.

We have stayed before and found it comfortable and quiet. Easy location off the main esplanade but close enough to come and go and avoid the wind. The sheltered pool is an oasis. Unit is set up well clean and comfortable.

The Reef Retreat is just off the main Esplanade, which means it is quiet, yet accessable to all that Palm Cove offers. The rooms are good, with plenty of space for two people. We found the shutters on the veranda to be a bit tricky to coordinate at night, as we wanted natural ventilation with open shtters, but the security lighting was too strong to allow us to leave them open. The pool area is beautiful, with the melaleucas giving great shade and atmosphere.

This retreat is very out dated, access to most rooms is via stairs. The bathroom toilet area very out dated, Shower is over spa so not ideal for older people. The walkways are a dangerous trip hazard, loose and uneven pavers and overgrown by plants. However its a great location bed was comfy.

Stayed 4 nights. Room was spacious and have stove and microwave as well. Only drawback was in bed! One side of the bed had a dip, was very uncomfortable! I asked the manager to do something about it. His quick response was there is nothing he can do. I reserved a king size bed. The bed was not a one-piece bed, it was two piece of mattress put together! I was very uncomfortable and unhappy! Joanne was very helpful and friendly! She helped to book excursions and transportation to and from airport. We appreciate her very much! Thanks!

We stayed in the 3 bedroom townhouses which were a separate complex from the other accommodation options. The apartment was wonderful - spacious, clean, quiet and with everything needed (full kitchen, washer and dryer etc). The property is in a fantastic location close to everything and one property back from being beachfront. The driveway kerb was a bit steep for our low-lying car (it scraped it a bit) but that’s a minor thing. Easy walk to a lovely beach, shop and restaurants.

This a great place to stay for a longer visit to the area. Room was very spacious and well appointed. There is a binder in the unit that details everything you need to know about the property (laundry) and surrounding area. Having access to laundry on the property was fantastic and the machines did a great job ($9 AUD). The Beach is just around the corner from the property - amazing paths with access to shops, restaurants -- ideal vacation spot - so laid back. Palm Cove is a gem - less than an hour to Port Douglas and the drive is so beautiful, yet very windy roads. Highly recommend Palm Cove area.