Hotel Tropiq坐落在凱恩斯市中心,提供居家般的設施和負擔得起的住宿設施。該酒店距離商店、咖啡館和皮爾波恩特市場的景點都衹有2公里。所有客房都佈置了舒適的現代裝飾陳設。每間都配有空調、有線電視以及茶/咖啡設施。Hotel Tropiq設有一個帶Spa設施的寬闊的室外游泳池。酒店的Coral Gardens餐廳供應的海鮮菜餚,均以新鮮食材製成。Hotel Tropiq距離位於Esplanade的景點有20分鐘的車程,步行不遠便可抵達凱恩斯地區畫廊。從酒店也可方便前往Historic Kuranda Train和Great Barrier Reef Rainforest熱帶雨林地區。
訪訪客2023.03.17
When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!
A great hotel. Staff were all good but Cheri was exceptional. Nothing was too much trouble. Breakfast very good. No complaints at all. We thought the place was exceptional value for money. It would have been nice to have stayed longer but onward flights were booked
Fantastic stay at Carins. We stayed for 8 nights & couldn't complain. We took the room with microwave & kitchenette. We got a good deal by booking directly with the resort. Room was super comfortable with all the usual amenities. We also took the bus tours to the attractions. The tour companies know this place & would pick you at the entrance. The property is huge & they have an open air restaurant that does pizza nights. The internet connection is patchy in the rooms. We needed to connect for our office work, so the staff allowed us to use the business center during the day. The wifi was great in the business center though. Access to the city is easy. We took the bus 123 to go to & fro. Overall a great stay & would certainly choose them again.
坐落在凱恩斯市中心,凱恩斯遺址酒店(Heritage Cairns)在凱恩斯佔盡地理之宜。從酒店很方便到達凱恩斯中央車站,僅有800m距離。包括Munro Martin Parklands、St Monica's Cathedral和Spa by the Sea都在短距離內,入住酒店的旅客在該地區遊覽會很方便。旅客可以去室外游泳池揮灑汗水,重煥活力。酒店提供的乾洗服務,讓您的旅途更加方便。酒店會為自駕的客人提供免費停車場。