皇家棕櫚別墅

Horrible arrived Christmas Day 2025 and left January the 2nd 2026 never seen any staff we rang for more coffee, sugar ,toilet paper plus clean towels and sheets changed as we seen no staff even though there were businesses hours at the desk was told they were not serviced apartments and it was just a starter pack and if we wanted clean towels and sheets we had to wash them ourselves the bed was hard and the room very outdated plus the photos on the internet must have been taken a very long time ago the pool wasn’t clean and not inviting wouldn’t recommend any one staying there We had a ground room floor as I can’t walk up stairs so the room above us was really noisy and when they cooked the smell went through everything

最近因工作原因在皇家棕櫚別墅住了兩週。當周圍幾乎沒有人的時候，你如何經營住宿場所？我懷疑如果我不要求的話我是否會換床單。這兩週我們沒有進行任何清潔工作。我什至不得不要求額外的衛生紙。兩週吃 1 1/2 卷是不夠的。當我詢問這一點時（透過電話，因為當我有機會去辦公室時從來沒有人在），我被告知這些不是服務式公寓，並且最初提供的任何東西都只是入門包。我猜他們的大多數客人不會待超過幾天。房間還可以，儘管維護本來可以更好，而且我們在那裡的時候，有 6 或 7 天互聯網斷線了。我覺得他們應該去掉「皇家」這個詞，因為這個住宿地點根本就沒有什麼皇家特色。

It's closer for the Airport and shopping centres and businesses i love it and most of all i enjoyed staying there.

The room was very clean and well equipped with all the basic amenities. The security was also good. As it was a self contained unit, nobody came to disturb me and that was perfect! The only part which was a bit disappointing was the check in process as no clear instructions were provided. I was dropped off to a wrong location by the uber driver. Luckily it was a 5 minute walk to the Villas. As I came to the Villas, I was a bit confused about the arrangement. So I called the number provided and the person on the other end was a bit rude. Anyways, it was okay in the end as I figured it out.....

Staff were friendly and the room was clean.

Staff seemed to be excellent , rooms functional , & okay , would recommend