開恩茲Showgrounds Shopping Centre附近酒店

When I got there the room smelt of mould. I was told that was the smell of the cleaning products, but I am not stupid so I insisted they change the room. They did, but it was infested with ants. They were in the sink area, on the counter, in the bathroom, and around the toilet bowl. They even got into the wardrobe. I spoke to reception about it and all I got was a ”there is nothing we can do for you”. They sent someone after 2 days (as I had to wait since it was Sunday as if I hadn't paid for the weekend!) and he also said there was nothing he could do. I complained to booking.com and they told them they had upgraded me - BIG FAT LIE. Very quick to send me messages to leave reviews (here you have it!) but not to resolve issues. There was also an electrical fault that destroyed two expensive universal adapters. The hotel did nothing to compensate for this. Again ”there is nothing we can do for you” is what I got. I lost a day's pay as I could not work without a power supply, had to purchase new adapters the following day, and all they could say is ”there is nothing we can do for you”. What kind of hotel doesn't have adapters? The AC unit was exposed, the door was tricky to lock/unlock (the receptionist had to show me how to lock the door), and there is no one available at night in case something goes wrong. Lastly, the listing says daily cleaning but this is not true. You are only allowed to ask for it once in the middle of your stay and you need to request this. I did and she barely cleaned anything, just a quick vacuum and change of sheets and some towels (not all). My sincere advice as a world traveller: STAY AWAY FROM HOTEL TROPIQ. Their customer service is ZERO. Quick to take credit card details but then refuse to take responsibility for anything that goes wrong within the service. You just have to accept a ”there is nothing we can do for you”. This is the worst hotel I have ever stayed at and I wouldn't even recommend it to my worst enemy!

We had a two bedroom apartment. Perfect for our two teens who had their own room and beds. The motel and rooms are spotless and freshly updated. Parking is included. This makes a difference to your holiday budget as you’d need to pay for parking at a city central hotel. Location is about a 25min walk or $11 uber from the Cairns harbour / waterfront area. There are plenty of local restaurants and cafes within two blocks of the motel. Staff are welcoming, helpful with bookings and know the local area.

酒店真的太棒了，樓下海邊各種餐廳，凱恩斯的海鮮太好吃了，餐廳人氣太旺，去晚了都要排隊，離去大堡礁碼頭非常近，步行五分鐘即可到達，在土澳這種地方Hilton做的已經很好了，窗外望去就是海，坐在陽台上享受水果超讚，晚上還可以沿着樓下海邊散步，超級chilling!房間每天都打掃的很乾凈，Receptionist 都非常有禮貌，下次來凱恩斯還繼續住這裏！

很滿意，陽台上看到很美的海景，下面就是港口，出海來回太方便了，樓下附近的餐廳味道都很贊。本來訂的是雙床房，前台安排的這間雖然是大床，但是景色更好，很貼心加了床，所有的一次性用品都準備了三件。

Nice large clean room, plenty of tea, coffee etc. provided. Staff very helpful and nothing was too much trouble. Raintrees Shopping centre across the road where busses leave for the city every few minutes, there was even a covered waiting area just outside the resort for tour pick ups. I definitely recommend Palm Royale.

這絕對是一個更面向家庭而不是情侶的地方。好的是整個度假村的友好工作人員,餐飲服務和方便的地下停車場。住在五樓的豪華特大牀房,俯凱恩斯市,最近似乎升級了。進入時房間聞起來潮溼,第一次淋浴後,很明顯爲什麼。很難相信有人設計了淋浴,以便水直接流到地板上,甚至在您水流最少的情況下進入生活區。我建議您有一點設計缺陷。此外,預訂特大牀時,詢問客人是否想要房間的第二張牀以及連接房間是一個好主意。我個人不希望有連接房間,除非我作爲一個家庭入住。這扇門和前門沒有密封得很好,你可以在這裏從外面和隔壁發出大量的噪音。陽台被推銷爲親密的,但有一把椅子,作爲一個連接的房間,你和你的鄰居之間的陽台沒有什麼。幾乎沒有親密。根據評論,我相信這個地方是完美的家庭,然而,在凱恩斯其他地方的夫婦有更好的選擇。

酒店中規中矩，離夜市很近，夜市晚上很熱鬧。離出海碼頭也很近，步行 15-20分鐘可達。酒店洗漱用品要自己去要，沒有礦泉水。服務人員態度都很好，叫出租也很方便，按前台那個呼叫按鈕即可。總的感覺舒服。

酒店位置不錯，房間也很乾凈，站在陽台上就可以看到海，步行十分鐘就到碼頭。 這次正好趕上昆士蘭的風暴，機場和道路封閉，好幾天景點都不開，還好第三天晴天在小鎮裏漫步休閑還是挺不錯的感覺，最終還是能去綠島浮潛游泳。

We recently spent two nights at the Pacific Hotel Cairns and found it to be good value, well located and clean. The room was modern and the beds really comfortable. The only downside was the view onto the parking lot but we didn't book to enjoy the view from the room so that was fine. Also have a nice buffet breakfast at a reasonable price. We look forward to going back again soon.

我們是一家人,有3和7個孩子。我們預訂了三人間,但得到了一個四人房,這很好。這是熱浪,但空調超級冷。房間和公共區域乾淨,誘人。游泳池是一次擺脫熱氣的絕佳機會。很容易走進城鎮,凱恩斯中心購物中心就在馬路對面。我需要自己再次來,並將再次在這裏預訂。