來自住宿之回應: 感謝您分享如此積極的評價.我們非常高興得知您對我們的酒店感到非常滿意,尤其是對我們餐廳的西餐給予了好評。您的肯定是對我們團隊最大的鼓勵,我們會繼續努力,確保每一位客人都能享受到優質的住宿和服務。希望未來有機會再次迎接您的光臨!祝您生活愉快!此致敬禮eCommerce Department
I enjoyed my stay at this hotel. The rooms were fine. The breakfast was okay, enough to set you up for the day and the gym was particularly good. The staff were friendly and helpful.
My only complaint is the about the air conditioning. My room was always very hot and when I asked why the AC couldn’t cool the room down, they told me that for winter there are no cold options on the ACs. My room was about 28 degrees and the staff suggested using the fan function but that only put more hot air in the room. It was cooler in the corridor than my room. I hope that they can reconsider this policy as I wasn’t able to get much sleep on my final night as the room was far too hot (even with the window open)
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來自住宿之回應: Thank you for sharing your detailed feedback. We’re delighted to hear that you enjoyed your stay, appreciated the rooms, breakfast, gym, and found our staff friendly and helpful.We sincerely apologize for the inconvenience you experienced with the air conditioning. Your comments regarding the temperature control and its impact on your comfort are well-noted, and we will review our AC policy to better accommodate our guests' needs during the winter season.We truly value your input and hope to have the opportunity to welcome you again in the future for a more comfortable stay.Best wishes,